Mike Loucks

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend More

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Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. clean. I think they did an excellent job. More

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Friendly , good service fix in a timely manner,polite service and clearly explained the problems service and clearly explained the problems More

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I feel at ease everytime I visit and know I’m always taken care of and with respect. taken care of and with respect. More

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The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained a service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained and what is going on throughout the whole process. Mike Loucks is the gentleman that helped me and my family. Great job Team Fred Martin! Update 11/21/2024 - Went to Speedy and had a oil change and tire rotation done the other day and everything went fantastic like normal. They even cleaned the spot where the old oil change sticker was on the windshield that left glue on the windshield with windex and placed the new one in the spot it was. Going beyond the normal service garage does! Great job Team Fred Martin! Always pleased with their service and professionalism. More

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Terrible customer service, I made an appointment 10 days out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use h out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use her car, after four (4) days the Fred Martin dealership had not even started on my recall items, I had to pick the truck up with ZERO recalls being completed. I believe because I didn’t buy the truck from them that I went to the back of the line, I moved here a year ago from out of state and some day in the short future I will replace this truck but I doubt it will be from Fred Martin RAM, would you buy anything from these guys after being blown off for factory recall issues to include faulty wheel studs that hold the tires and rims on the truck. Not sure if this is how they operate on a daily basis but my first impression was a BIG disappointment!!! Bill Miller More

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Always great service, friendly people who always help you with all your needs and concerns, We never go anywhere else for our automotive needs with all your needs and concerns, We never go anywhere else for our automotive needs More

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Fred Martin had always been good to me in sales and service. The last service visit was great service. The last service visit was great More

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Professional, staff very friendly, they send a service reminder, very good job done and again will use Fred Martin services. Thank you! reminder, very good job done and again will use Fred Martin services. Thank you! More

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Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed everything that's associated with the oil changing department I was really impressed More

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