Mike Leidner | Page 3

Mike in service recognition Mike is very polite knowledable and quick to getting things done in timely manner very helpful he deserves raise for how much he handles and to have m Mike is very polite knowledable and quick to getting things done in timely manner very helpful he deserves raise for how much he handles and to have me a loaner so that I didn't have to miss work He was on top of that and understood providing me with all that I needed More

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Recall and oil change visit Smooth visit and I was kept informed as progress was made on the recall issues. Clean bathrooms and a car wash! Everyone is always friendly. Smooth visit and I was kept informed as progress was made on the recall issues. Clean bathrooms and a car wash! Everyone is always friendly. More

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Very Considerate and kind After an initial interaction that wasn't great, due to a miscommunication because of the website scheduling for service, I was treated with respect an After an initial interaction that wasn't great, due to a miscommunication because of the website scheduling for service, I was treated with respect and kindness throughout my interaction. Mike did an excellent job of keeping me up to date on the status of my repair. More

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Terrible service, incompetent mechanics. I bought a 2008 Hummer H3 used from Genthe with a 2year warranty. The vehicle developed an oil leak , had a bad wheel bearing and u-joint. It was serv I bought a 2008 Hummer H3 used from Genthe with a 2year warranty. The vehicle developed an oil leak , had a bad wheel bearing and u-joint. It was serviced under warranty and the oil leak was fixed as was the u-joint. While fixing the u-joint the rubber boot that seals the shaft was torn off. When told about it they denied the cause and I replaced the drive shaft at my own expense. They also said the wheel bearing was OK, when I received the vehicle back and was leaving on a trip my friend said let's put it on a hoist and check before leaving. When on the hoist we found the transmission pan bolts only started and not tight. ( I have picture taken with my I-pad). A month later on a trip north the vehicle was taken to Bishop Cadillac in Cheboygan Mi. , where they fixed the wheel bearing replaced another u-joint and the transmission. Their opinion was these issues should have already been dealt wAaith.These repairs were approved and done under warranty. Cost was $4300.00 Harold E. Johns More

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Had a great first time experience at this dealership Dealership in Southgate was great to work with. I called to set up an appointment with Mike Leidner for service on my trailblazer and he told me that Dealership in Southgate was great to work with. I called to set up an appointment with Mike Leidner for service on my trailblazer and he told me that I could drop off that day and said depending on the issue that I more than likely would get my vehicle back the next day. Mike called me the next day and said the vehicle was ready for pick up. He was extremely helpful with the issue I was having and assured me that it would be resolved. I highly recommend this dealership in Southgate rather than where I purchased in Woodhaven. More

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service center Mike Leidner always make sure I am taken care of. I will defiantly continue to purchase and go to this dealer for service. I have a family member who Mike Leidner always make sure I am taken care of. I will defiantly continue to purchase and go to this dealer for service. I have a family member who works for another chevy dealer and still would continue to go to Dick Genthe Chevorlet More

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