Mike Leidner | Page 2

Neil In a few words was an A 1 employee who takes pride in his work and his job would recommend him to anyone that needs service on a vehicle in his work and his job would recommend him to anyone that needs service on a vehicle More

Report | Print

Overall great survice Mr.calebrese have been very helpful with making our purchase on our 2020 z71.We had ment him on our first second and 3rd lease of our 2020.So far grea Mr.calebrese have been very helpful with making our purchase on our 2020 z71.We had ment him on our first second and 3rd lease of our 2020.So far great salesmanship and very nice to talk too.thank You Mario. More

Report | Print

Great experience!!! Justin will go the distance to get you into the car that you want. He is so helpful and makes the experience as smooth as possible. Justin will go the distance to get you into the car that you want. He is so helpful and makes the experience as smooth as possible. More

Report | Print

Duane Hess Was extremely professional very Friendly and accommodating. He listened to what I needed and help me find what worked best for me. Highly recommend Was extremely professional very Friendly and accommodating. He listened to what I needed and help me find what worked best for me. Highly recommend More

Report | Print

"Worked" on my car for over a month Car service keep my car for over a month. I paid 700 dollars for the service and my GMC Terrain was not fixed. Dealership returned my car twice on Fri Car service keep my car for over a month. I paid 700 dollars for the service and my GMC Terrain was not fixed. Dealership returned my car twice on Fridays and my car left me stranded on Saturdays. I'm not sure if their technician could fix my car or if it simply was not a priority since I had already paid. I talked to the manager and all he said was to take it back in. I had to look somewhere else since my rental car bills also are adding up and I was not getting any closer to having my car working. More

Report | Print

could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people they ended up replacing part and talked to Katie she got down what was needed... I believe it was her,,, More

Report | Print

Great Customer care Found and repaired problem on my Saturn. Service aisle manager Mike Leidner checked into warranty on failed ignition module and found it was covered, Found and repaired problem on my Saturn. Service aisle manager Mike Leidner checked into warranty on failed ignition module and found it was covered, so I only paid for the labor. More

Report | Print

Service - Oil change/tires rotated Very efficient; good group of workers- seemed to genuinely care about the work they are doing; I trust they are competent to complete the service and Very efficient; good group of workers- seemed to genuinely care about the work they are doing; I trust they are competent to complete the service and my car is going to be well-maintained. The entire process runs smoothly from entering to exiting. One suggestion is to make sure that the workers mention to the customer that they have refilled/checked wiper and brake fluids, windshield wipers, and air pressure in tires. I've been in a few times and it seems like they mention that all lights work and they show you the oil, but the customer has to ask on the other things. More

Report | Print

Great I called for an appointment for my recall, all was ready when I got there. I was at the dealer for 1 hour that's what they told me it would be. I called for an appointment for my recall, all was ready when I got there. I was at the dealer for 1 hour that's what they told me it would be. More

Report | Print

A problem came up while getting oil change The drain plug broke off and they called Mike out and he talked me through the problem and got a mechanic out when they could not extract the plug who The drain plug broke off and they called Mike out and he talked me through the problem and got a mechanic out when they could not extract the plug who got the problem fixed and replaced the plug with a new one. More

Report | Print