Mike Lau | Page 3

Professional, courteous, trustworthy service; excellent communication with customer, prompt and helpful service; even sent a Lyft car to get me to the dealership. communication with customer, prompt and helpful service; even sent a Lyft car to get me to the dealership. More

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Everything went smooth and I got my car back earlier than expected! Everyone I dealt with was friendly, professional and accommodating. expected! Everyone I dealt with was friendly, professional and accommodating. More

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Elk Grove toyota has excellent service. I had noise problem that sounded serious in the front drivers side wheel area and they checked it out the next morning.I highly recommend them! I had noise problem that sounded serious in the front drivers side wheel area and they checked it out the next morning.I highly recommend them! More

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Fast & efficient . I love coming here. They make me feel like a Queen & I leave with the confidence that my car is in til top shape! When driving home, I always notice I love coming here. They make me feel like a Queen & I leave with the confidence that my car is in til top shape! When driving home, I always notice a big improvement in my vehicle’s performance. More

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Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

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Five stars for Michael Lau! Everyone at Elk Grove Toyota is very friendly and helpful. Everyone at Elk Grove Toyota is very friendly and helpful. More

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Great customer service And don’t have to wait too long in the line And the stops are wonderful in the line And the stops are wonderful More

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Good and convenient services and affordable . Easy to make appointments. Keep doing what you are doing Easy to make appointments. Keep doing what you are doing More

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They always are courteous and professional and give you the best available prices. Thank you. the best available prices. Thank you. More

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Michael Lau guided us through some tough decision making regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We never felt rushed and every single question (there were many) was answered. If you get a chance to work with Michael, know that you're in good hands with a person who cares about you as a customer and as a person. More

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