Mike Lacombe

Amazing customer service and staff was professional. The work was done quick and efficient. Will be my go to dealer for any service. The work was done quick and efficient. Will be my go to dealer for any service. More

by steveengle1 Verified Customer Verified Customer

Report | Print

I'm going through xxxx with car rental reimbursement because I was offered a rental at the time of service so I had to rent a car for 4 days and now they seem to not want to approve my rental.. terrible because I was offered a rental at the time of service so I had to rent a car for 4 days and now they seem to not want to approve my rental.. terrible experience More

by gabeman55 Verified Customer Verified Customer

Report | Print

Our salesman was amazing! He knew exactly what we needed and gave us the best service and pricing. Highly recommend them! He knew exactly what we needed and gave us the best service and pricing. Highly recommend them! More

by ANDY@KEILELECTRIC.COM Verified Customer Verified Customer

Report | Print

The service was done as promptly as possible, I was kept informed of the progress, everyone was gracious and so nice informed of the progress, everyone was gracious and so nice More

by maryalicestaggs Verified Customer Verified Customer

Report | Print

Salesman was extremely polite and knowledge about the truck we bought. The sales manager could not have been anymore accommodating working with us to get us the best deal and at a price we were comfortab truck we bought. The sales manager could not have been anymore accommodating working with us to get us the best deal and at a price we were comfortable with. More

by jhenderson3104 Verified Customer Verified Customer

Report | Print

Great customer service and waiting room. Everyone said hi and greeted us while we waited for our vehicle to be completed. They offered coffee and water. Wonderful place to service my truck Everyone said hi and greeted us while we waited for our vehicle to be completed. They offered coffee and water. Wonderful place to service my truck More

by Tyler W Verified Customer Verified Customer

Report | Print

Service write was communicative. The waiting area needs an update. The coffee bar is a bit minimal. The waiting area needs an update. The coffee bar is a bit minimal. More

by matthew.jerome.bauman Verified Customer Verified Customer

Report | Print

Great customer service and Jeep Renegade is running like new after all the recalls were serviced and new spark plugs. The only thing is the automatic sunroof is still malfunction which was one of the main r new after all the recalls were serviced and new spark plugs. The only thing is the automatic sunroof is still malfunction which was one of the main reasons I brought it in, but was not charged for that service as no issue were found. I think it was a miscommunication on automatic vs manual sunroof? Not a big deal at the moment as long as I have the key to open and close it manually; it just will not retract back and forth for the automatic part is all. Thank you! More

by jkirkpatrick22091780 Verified Customer Verified Customer

Report | Print

I would give this place zero stars if I could. I received a recall notice for my new Ram truck. The recall is serious- truck could spontaneously catch fire even when not running. I called the serv I received a recall notice for my new Ram truck. The recall is serious- truck could spontaneously catch fire even when not running. I called the service department numerous times over the course of a few days. No one ever answers- you can only leave a message which I did numerous times. When no one returned my call I enlisted the help of the regional service center. Victoria said she would reach out and have them call me. Nope- no phone call. Called Victoria again and she said she would reach out a second time-nothing. I called the General Manager of the dealership. Of course I could only leave a message-no return call. In the meantime Ram keeps sending me solicitations for their service package for oil changes, etc. Really?? How would I even get an appointment? This is the absolute lowest quality and most inferior customer service I have ever experienced. I would not recommend this place under any circumstances!! More

Report | Print

We scheduled a time with Jacob  to purchase a vehicle.   We made three phone calls to verify no hidden fees, such as protection plans or secret add ons.  We were told no without question My wife showed   We made three phone calls to verify no hidden fees, such as protection plans or secret add ons.  We were told no without question My wife showed up and Jacob said $36k...after the haggle it was now $27.  NAVY Federal Sticker true value price was $20k.  Then sales manager Paul states, "We have another buyer who will pay $26k and finance through us coming in today, so pay extra or bye. We drove 20 miles under false pretensis for a vehicle they already had a buyer?  We were even told military price discount on phone and in person now it was a no. My Wife had a friend drive up and back twice for this to happen. I have 26 yrs of military service to date and feel disgraced and offended that Paul Shaw thought this was a game.  Mandatory add on packages over $7k on a used van. My wife was given fake contact info for GM. They forgot google exists. UPDATE: A friend inquired on this same vehicle next day and dealership said come in we have it. I have a txt and voicemail copy...unethical place. More

Report | Print