Dealership Experience
6 yrs, 6 mos
Industry Experience
6 yrs, 6 mos
850 Reviews
Write a Review850 Reviews of Mike Haverl
April 07, 2021
Friendly knowledgeable staff. Easy to schedule appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. More
April 07, 2021
Good customer service , Easy communication and the people are easy to talk clear and concise directions , i’ll prefer more speedy time but everything was good people are easy to talk clear and concise directions , i’ll prefer more speedy time but everything was good More
Other Employees Tagged: Jennifer Rios
April 07, 2021
Napoli Kia is one of the best service providers in CT. They are always onTime and they care about the customer. I like the reminder that they sent before the day of service. They are always onTime and they care about the customer. I like the reminder that they sent before the day of service. More
Other Employees Tagged: Jennifer Rios
April 07, 2021
I have no complaints for this service center and the staff. I really appreciated the concern they showed during my last visit, which was a 15,000 mile check and oil change appointment. staff. I really appreciated the concern they showed during my last visit, which was a 15,000 mile check and oil change appointment. More
April 06, 2021
Always a good experience. Questions and concerns always answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs More
April 01, 2021
Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More
April 01, 2021
First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More
April 01, 2021
I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More
Other Employees Tagged: Jennifer Rios
March 27, 2021
Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More
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