Mike Haverl

Very helpful an fast i was in an out of there great people love my car people love my car More

by B3ntfrank418 Verified Customer Verified Customer

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Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than Courtney had me scheduled for but one of their techs agreed to stay late on a holiday Friday to help me. This is an amazing group of people working the service department at Napoli in Milford ct. They are not my regular dealership but I think I should reconsider that decision and start having their service department take care of all my Kia vehicles. More

by RETRORIDER Verified Customer Verified Customer

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The recall service was completed in the amount of time I was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people you can’t be so unpleasant. I’ll definitely take the long ride to Wallingford from Shelton next time. More

by mike Verified Customer Verified Customer

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Their customer service is fantastic. and willingness fo please the customer is fantastic and not paralleled. and willingness fo please the customer is fantastic and not paralleled. More

by Bill Perugini Verified Customer Verified Customer

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Very nice people. Always pleasant and smiling. Courtesy throughout and was shown the video of the car which was nice. Always pleasant and smiling. Courtesy throughout and was shown the video of the car which was nice. More

by CCAMACPA Verified Customer Verified Customer

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Jennifer Rios was kind, understanding and caring. She has great customer service skills and I will recommend her . She has great customer service skills and I will recommend her . More

by Happy Customer Verified Customer Verified Customer

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Great service! Very friendly and courteous customer service! Will not hesitate to schedule there again. Very friendly and courteous customer service! Will not hesitate to schedule there again. More

by GARRLU Verified Customer Verified Customer

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One of the best service centers I have gone too. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. More

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Great service with a friendly group of service personnel. Have been using them for 5 yrs or more. Have been using them for 5 yrs or more. More

by BOBKNDS Verified Customer Verified Customer

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I was very pleased with the service I received on my vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service I needed on my car. More

by ouidamt Verified Customer Verified Customer

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