Mike Gervais
Mike Gervais at Gervais Ford

Mike Gervais | Page 9

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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99 Reviews
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99 Reviews

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99 Reviews of Mike Gervais

January 24, 2017

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Employee Rating

The service depart The service department is always informative and reliable. I wouldn't go anywhere else. I've been there with last minute issues and they'll hel time More

by Landscaper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2017

Gervais Ford responded

Thank you for choosing Gervais Ford we do our best to make sure that our clients get top notch service, I am so glad we have been a great resource for you. Thank you again for Choosing Gervais Ford.

January 17, 2017

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Vehicle is happy. When my vehicle is running well and is happy I am happy. The service at Gervais has always been excellent and kept my vehicle running well and depend More

by Kochkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2017

Gervais Ford responded

Thank you so very much for choosing Gervais Ford and thank you for recommending us. We are so glad we could be of service and help you keep our vehicle happy and healthy on the road. Thank you again for Choosing Gervais Ford.

January 16, 2017

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Employee Rating

Car wouldn,t start on cold morning. Car wouldn't start on a cold morning. Battery was checked out and was found that it was weak. A new battery was installed on the same day. Car is only More

by fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2017

Gervais Ford responded

Thank you for choosing Gervais Ford I am so glad we could diagnose the problem and get you underway quickly, and a plus it was still under warranty. Thank you again for choosing Gervais Ford, we are glad we can help.

January 13, 2017

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Employee Rating

Been a decade long customer here. Always great service. I have been a customer at Gervais for well over 10 years and have purchased 3 vehicles from them and my father also has purchased one. Always a great More

by THOMASBERKOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2017

Gervais Ford responded

Thank you for choosing Gervais Ford, We are so very happy we have been able to support you and your family over the years. We pride ourselves on our customer service and keeping you and your vehicle safe on the road. Thank you, again for choosing Gervais Ford. .

January 10, 2017

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Employee Rating

Outstanding Dealership Service Outstanding Customer Service and has always provided excellent workmanship. Friendly and courteous throughout there organization. As always, willing More

by LennyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2017

Gervais Ford responded

Thank you so much stopping over to Gervais Ford for Service and thank you for the excellent review. We pride ourselves on being a Family owned business that not only considers their employees family but our clients as well, It is our goal to be your automotive guide and keep you on the road safe. Thank you again for stopping into Gervais Ford for Service. :-)

January 06, 2017

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Employee Rating

Services for my 2013 F150 XLT Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad More

by DIRTY_DAWG69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, Mark Fermanian, John Gervais , John Toomey

Jan 11, 2017

Gervais Ford responded

Thank you for stopping in to see us at Gervais Ford, I am so glad you enjoyed your time here and we got you in and out quickly. We have been actively thinking about our waiting areas and how we can improve them for you. Thank you for your feedback, it helps us greatly. Thank you once again for choosing Gervais Ford.

December 30, 2016

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Employee Rating

Gervais Ford is Excellent Very good service. Friendly and knowledgeable staff. Explained in detail what was done and why. Highly recommend to friends. My vehicle was there for More

by CHIEFJAYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian , Dean Farnum

Jan 02, 2017

Gervais Ford responded

Thank you for choosing Gervias Ford for service, We are so happy we could provide you with excellent service and keep you on the go while your car was being serviced, Our goal is to to keep you and your vehicle safe on the road. Thank you again for choosing Gervais Ford.

December 29, 2016

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Employee Rating

Very friendly and professional Mike got me in and out as soon as possible and my Explorer was fixed, alignment was perfect after. Customer always comes first here, I like that. More

by gregk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford to service your Explorer. We do our best to get you and your vehicle back on the road quickly and safely. We are so glad Mike could give you excellent service. Thank you once again for choosing Gervais Ford.

December 29, 2016

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Employee Rating

Friendly Service time was good. , U inflated tires to recommended pressure, after rotating . Every one was friendly too. I will comeback , every time I need More

by powelljas1 / Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gould

Dec 29, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service. We are so glad we could provide you with excellent service. We look at every person as an individual and do our best to meet their needs an expectations. Thank you once again for choosing Gervais Ford.

December 28, 2016

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Employee Rating

rear window Did a grate job replacement of the rear window under warranty . that also did oil and filter and safety the truck every one was helpful More

by bill49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2016

Gervais Ford responded

Thank you for coming to see Gervais Ford for service, We are happy we could be of assistance to you and get that window replaced on your truck. Our goal is to help keep you moving and safe on the road, Once again thank you for stopping in to Gervais Ford.

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