Mike Gervais
Mike Gervais at Gervais Ford

Mike Gervais | Page 10

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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99 Reviews
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99 Reviews

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99 Reviews of Mike Gervais

December 09, 2016

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Employee Rating

Excellent Gervais found us the exact Ford Escape we were looking for, on the ruby red color we wanted. The entire process from start to finish was easy, every s More

by Davesvt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gloria Coffin, John Santoro, John Toomey

Dec 11, 2016

Gervais Ford responded

Thank you so very much for the wonderful review. We are so happy we could find you the Ford Escape in the Color you were looking for. We do our absolute best to match the perfect car to each and every client. We wish you the best of luck. Gervais will be here to support you for the life of your vehicle. Thank you again for Choosing Gervais Ford.

December 06, 2016

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I had a wonderful time buying two new trucks at Gervis Ford. They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patie More

by MDEBLASIOINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian , John Toomey

Dec 06, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford. We are happy we could provide you with fantastic customer service and 2 trucks that meet your needs. Our goal is to make sure the buying process is as relaxed and easy going as possible. Thank you again for choosing Gervais Ford.

December 06, 2016

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Great, fast, and friendly service! At 2:30 PM my 2012 Focus lit up with a red message that said "service transmission" with no forward or reverse gears able to work. I called Gervais Fo More

by DTFocus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Mullins

Dec 06, 2016

Gervais Ford responded

Thank you for making Gervais Ford your choice for excellent Service. It was our pleasure to help you and your Focus get back on the road quickly and safely. We strive to make the process go smoothly. Thank you again and we are here when you need us.

December 01, 2016

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Great in Every Way We've purchased all our vehicles here and also had them all serviced here. Best and most accommodating dealer we've experienced.. We'd recommend to More

by Kochkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford, and leaving us as well as Mike Gervais a wonderful review. We take pride in our Service and Sales as we always put the customer first. Thank you for spreading the Gervais name and thank you again for Choosing Gervais Ford.

November 23, 2016

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Employee Rating

Best Ford Dealership in Mass! Very accommodating and thorough service! Mike Gervais is the BEST. My car was not ready by end of day, waiting on a new tire, and gave us a rental. More

by JAEH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2016

Gervais Ford responded

Thank you for your choosing Gervais Ford Service, and thank you for the awesome shout out for Mike Gervais. He and the rest of our service team strive to make sure you get the best of Service. We are so happy we cold provide you with a solution until your car was ready. Thank you.

November 18, 2016

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Employee Rating

fantastic excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy custome More

by PHIL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, John Gervais , Dean Farnum, John Santoro, John Toomey

Nov 19, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford, and thank you for taking the time to leave us a wonderful review. We are so very happy we could meet you expectations and provide you with excellent customer service. .

November 18, 2016

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Employee Rating

Safety Recall Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professiona More

by fxcruik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2016

Gervais Ford responded

Thank you for your wonderful feedback and choosing Gervais Ford for your service. We are happy we could provide you with excellent service .

November 15, 2016

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Employee Rating

Professional The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and reso More

by Wayne Brueggemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2016

Gervais Ford responded

Thank you for the wonderful review, we are very proud of our amazing crew.

April 09, 2015

Dealership Rating

Great customer service!! I have purchased two cars from Gervais. When issues arise, which happens with any car they make it right no questions asked. They really care about t More

by kc512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais

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