Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 31

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

July 15, 2022

Dealership Rating
Employee Rating

They worked well to ensure my bumper-to-bumper warranty covered a significant chunk of my work need it on my Jeep. More

by JPOSWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

Everyone was very nice and car was ready when they said it would be. Very happy More

by joevalentino6981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 15, 2022

Executive Dodge Jeep RAM responded

Joe, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 14, 2022

Dealership Rating
Employee Rating

Excellent service and very professional staff. They explained everything in detail. Great staff and very friendly More

by ANND5420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 13, 2022

Dealership Rating
Employee Rating

Great, honest dealership. They got me in for an oil change and tire rotation within one day. They also have great synthetic oil plans $170 for 3 oil changes and tire rotations More

by HREFALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 14, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 11, 2022

Dealership Rating
Employee Rating

I was told that the rear brakes were very bad and needed to be changed before the trip we were going on in a few days. I had recently been told my brakes were fine so it was a surprise. I got a second opini More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 11, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. If you'd like to discuss things further, please reach out to us at your convenience. The Executive Way Drive with confidence

July 08, 2022

Dealership Rating
Employee Rating

It wasnt so much the service centers fault as it was Rams but the whole experience wasnt easy or pleasant or quick. Took about an actual month to get an alignment done which should not have happened. The de More

by Rustykx250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erika Bokon

Jul 11, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jul 11, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jul 11, 2022

Rustykx250 responded

Nick 203-623-9683 Rustykx250@gmail.com

July 07, 2022

Dealership Rating
Employee Rating

It was a pleasure dealing with Mike F. Who was pleasant, professional and efficient. I would definitely come back here again. More

by Kate.seichter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Executive Dodge Jeep RAM responded

Kate, It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2022

Dealership Rating
Employee Rating

Very good and timely service. Really appreciated the updates and attention to detail. Thank you. More

by Vottomp@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk

Jul 01, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

Easy to get an appointment, friendly respectful staff, waiting time is not long, good location More

by SUSANBRECHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 01, 2022

Executive Dodge Jeep RAM responded

Susan, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

I was very pleased with service diagnosis and repair of my vehicle. My service advisor did all the coordination with my aftermarket warranty company! More

by Baltro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jun 30, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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