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Mike Ciccone
Mike Ciccone at Honda of Toms River

Mike Ciccone

Service Advisor

Honda of Toms River

346 Route 37 East
Toms River, NJ 08753

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4.8
154 Reviews
4.8

154 Reviews

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154 Reviews of Mike Ciccone

May 02, 2026

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Employee Rating

Fast, efficient, and they don't try to upsell you on things that aren't really needed. More

by liszig608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear that your visit was fast and efficient and that you felt comfortable with the service provided. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

May 01, 2026

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Employee Rating

I was extremely impressed with the service I received. Truly exceeded my expectations. Mike was very helpful by explaining everything to me. 100% satisfied More

by SONDRA.RAYMOND
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 01, 2026

Honda of Toms River responded

Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your feedback. We're especially glad to hear that Miles made such a positive impression he takes great pride in his work, and it means a lot to have that recognized. We'll be sure to pass along your compliments to him. Thanks again for choosing Metro Honda

April 26, 2026

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Great experience and great service! Multiple staff members took the time to explain each issue with my vehicle and advised me on the most important issues to address first. Thank you! More

by ERINDEVITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Honda of Toms River responded

Hi, We’re very glad to hear you had a great experience and that multiple members of our team took the time to clearly explain your vehicle’s needs. Helping our guests understand what’s most important first is something we take pride in, so it’s great to know that came through during your visit. We truly appreciate your trust in Honda of Toms River and look forward to assisting you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

April 23, 2026

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Very pleased with the service department the last 2 visits. They went out of there way for me. More

by RON.DUDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karin Towle

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Apr 23, 2026

Honda of Toms River responded

Hi RON.DUDAR, Thank you for your continued trust! We’re glad our service team took great care of you during your recent visits. Best wishes, Robert Helle General Manager Honda of Toms River

April 16, 2026

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Employee Rating

I don’t trust them. Did an oil pan gasket repair that cost me $1200. All the other dealerships in my area were about $200 cheaper and they overfilled the oil about 7mm a More

by CANIM2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karin Towle, Dean Magnavita, Tom Scelfo

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May 01, 2026

Honda of Toms River responded

We’re really sorry to hear that you felt disappointed with the pricing and that it impacted your trust in us that’s never the experience we want for our customers. We always aim to be transparent and fair, and it’s clear we didn’t meet your expectations this time. We truly value your feedback and would appreciate the opportunity to make things right. As a gesture of goodwill, we’d like to offer you a complimentary multipoint inspection on your next visit, along with a 10% discount on any service. Please feel free to reach out to us directly so we can personally assist you. We hope to regain your trust and provide you with the experience you deserve.

April 10, 2026

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Everyone was pleasant and seemed eager to please the customers. All in all a pleasant experience. More

by BARBI1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Magnavita, Tom Scelfo

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Apr 13, 2026

Honda of Toms River responded

Hi, Thank you for sharing your feedback. We’re glad to hear that our team was pleasant and eager to help, and that you had an overall positive experience. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Best wishes, Delia Mensch Honda of Toms River 732 349 7474 Ext. 2228

April 09, 2026

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Employee Rating

Carlos was our salesman when my wife and I just leased a new Honda Pilot. The entire process was seamless and there were no issues. I felt like the negotiation process was fair and no typical tricks or lies More

by BOBBYSHROECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Vizcaino Martinez

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Apr 13, 2026

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re thrilled to hear that Carlos provided a seamless and transparent leasing process for your new Honda Pilot, and that you felt the experience was fair and straightforward from start to finish. It’s also wonderful to know that Mike in service continues to deliver honest and reliable support based on your past experiences. We truly appreciate your recommendation and your continued trust in Honda of Toms River. We look forward to serving you again in the future. Best wishes, Delia Mensch Honda of Toms River 732 349 7474 Ext. 2228

March 05, 2026

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Employee Rating

My experience at Tom’s River Honda was extremely satisfying. Mike in service was fantastic. He explained everything with professionalism and confidence. More

by Rfigel8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Honda of Toms River responded

Thank you for your wonderful feedback. We’re glad to hear you had an extremely satisfying experience and that Mike provided professional and confident assistance while clearly explaining everything. We truly appreciate your trust. Best regards, Khatija Hajj Honda of Toms River 201-451-7111 ext. 1298

February 28, 2026

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Great dealer ship up front pricing get it done when it was promised to be picked up More

by ROYCRAIG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karin Towle, Dean Magnavita, Tom Scelfo , David policastro

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Mar 02, 2026

Honda of Toms River responded

Thank you for your feedback. We’re glad to hear you appreciated our upfront pricing and that your vehicle was ready as promised. We truly value your trust and look forward to assisting you again. Best regards, Khatija Hajj Honda of Toms River 201-451-7111 ext. 1298

February 24, 2026

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Employee Rating

Very nice experience, professional and thorough, would recommend you to everyone. Waiting area clean and had plenty of coffee More

by GARETT.CONOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Magnavita, Tom Scelfo

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Feb 25, 2026

Honda of Toms River responded

Thank you for your kind feedback. We’re glad you had a professional and thorough experience and that you found our waiting area clean and well stocked with coffee. We truly appreciate your recommendation and your trust. Best regards, Khatija Hajj Honda of Toms River 201-451-7111 ext. 1298

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