Dean Magnavita

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re thrilled to hear that your first service visit was amazing and that Dean helped make it a great experience for you. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re thrilled to hear that this was your best dealership experience from beginning to end. We truly appreciate your trust in Honda of Toms River and look forward to serving you again in the future. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, We’re glad to hear that Dean provided you with a very positive and friendly experience. We also appreciate your patience regarding the wait time and your understanding that the rest of your visit went well. We truly appreciate you choosing Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear that our team listened carefully to your concerns, completed a thorough inspection, and provided clear and straightforward findings. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, We’re truly glad to hear that you’ve consistently had positive experiences with our team and feel we operate with honesty and integrity. Knowing you’ve never had a bad experience means a great deal to us and reflects the standard we aim to maintain for every guest. We appreciate your continued trust in Honda of toms river and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, We’re glad to hear your air conditioner issue was resolved quickly and that everything is working great again. It’s always a plus when warranty coverage can take care of repairs without added cost, and we’re happy our team was able to get you back on the road in just a couple of hours. We appreciate you choosing Honda of Toms River and look forward to assisting you again whenever you need us. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, We’re glad to hear you had a quick turnaround and felt comfortable throughout your visit. It’s great to know our team provided honest recommendations without any pressure, and that you found value in the pricing for your future service needs. We truly appreciate you choosing Honda of Toms River and look forward to taking care of your vehicle again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

HI DRUSSO15, We sincerely apologize that your experience did not meet expectations. Your feedback is important to us, and we’d love the opportunity to make things right. Please reach out to me at rhelle@hondaoftomsriver.com, so we can discuss how to improve your experience. Best wishes, Robert Helle General Manager Honda of Toms River

Honda of Toms River responded

Thank you for taking the time to share your feedback and for your continued support. We’re very glad to hear that overall you consistently have a great experience with us and truly appreciate your kind words. We also appreciate you pointing out the areas where we can improve. Transportation and loaner availability, as well as ensuring every vehicle receives its exterior wash, are important details, and your feedback helps us address these gaps with our team so we can do better moving forward. We value your business and look forward to making your next visit even better. Best wishes, Robert Helle General Manager Honda of Toms River