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Mike Barnett

Overview Reviews (65) Inventory (495)

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Mike Barnett

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Mike Barnett

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.0

65 Reviews

Overview Reviews (65) Inventory (495)

Dealership Experience

5 yrs, 10 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English

4.0

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Mike Barnett

January 19, 2025

Dealership Rating

Employee Rating

I brought my truck in to have it serviced and sunroof fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) More

by jim@buxtonlawgroup.com

Verified Customer

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Recommend Dealer

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January 01, 2025

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Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Matt Randall, Justin Payne, Marko Stilger, Matthew Martinez

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Jan 02, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

November 20, 2024

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Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic service clean place clean cars very good mechanic More

by jose87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez

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Nov 21, 2024 -

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 01, 2024

Dealership Rating

Employee Rating

i am very please with Mike Barnett in the service department as well as Linda the salesperson. department as well as Linda the salesperson. More

by greg@rightwayinsurance.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Greg! We’re thrilled to hear that Mike and Linda provided you with excellent service. Your satisfaction is our priority, and we appreciate your support!

September 21, 2024

Dealership Rating

Employee Rating

Watch for the bait and switch on the works oil change. MOA is not included even tho it shows its included. They will charge you an additional 21.99 for it then argue with you about it when you tell them i MOA is not included even tho it shows its included. They will charge you an additional 21.99 for it then argue with you about it when you tell them its suppose to be included. More

by egs729

Verified Customer

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Recommend Dealer

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Oct 04, 2024 -

Metro Ford of OKC responded

We’re sorry to hear about your experience, egs729. We value your feedback and will investigate this issue regarding the oil change promotion to ensure clarity for our customers. Thank you for bringing this to our attention.

August 24, 2024

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Employee Rating

Dropped off an old 1993 Ford pickup. The service department charged me for 3 hours of labor to change a one foot section of rubber hose at the top of the engine. I could have done this The service department charged me for 3 hours of labor to change a one foot section of rubber hose at the top of the engine. I could have done this in 20min. Think about this - how do you know they’re being honest with their charged labor hours? More

by CamS

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Recommend Dealer

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Sep 09, 2024 -

Metro Ford of OKC responded

Hi Cameron, we’re sorry to hear about your experience. It’s important to us that you understand the work done on your vehicle, and it’s concerning that we fell short in providing a clear explanation. We will review this situation to ensure better communication in the future. We appreciate your feedback and understand your frustration with the cost and value of the service. If you have any further questions or need clarification, please reach out to us directly. We value your business and hope to have the opportunity to address your concerns.

August 06, 2024

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Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on timely manner. They usually come and give me an update on what’s going on More

by R. Brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez

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Aug 08, 2024 -

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

Dealership Rating

Employee Rating

It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More

by SNUFFYSAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Evan Specht, Justin Payne, Marko Stilger, Matthew Martinez, Robert Powell

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Aug 05, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

August 04, 2024

Dealership Rating

Employee Rating

Mike was very helpful. Very impressed. Your people very helpful. I would always come back. Very impressed. Your people very helpful. I would always come back. More

by sheilabeller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

Metro Ford of OKC responded

Thank you, Sheila! We're delighted to hear you were impressed with Mike and our team. We look forward to welcoming you back anytime!

April 28, 2024

Dealership Rating

Employee Rating

Chris and his team did a fantastic job of taking care of my new Bronco. my new Bronco. More

by Odb77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Denise Anderson, Evan Specht, Austin Fitzgerald

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Apr 30, 2024 -

Metro Ford of OKC responded

Odb77, thank you for your feedback! We're thrilled to hear that Chris and our team did a fantastic job taking care of your new Bronco. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your support!

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