Mike Barnett
Mike Barnett at Metro Ford of OKC

Mike Barnett

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

Contact Me
4.4
97 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

4.4

97 Reviews

Write a Review

97 Reviews of Mike Barnett

December 05, 2025

Dealership Rating
Employee Rating

Pretty good besides made an appointment for suspension work and haven't had a call back in over a year because I need a loaner. More

by duarteoscar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne

Dec 05, 2025

Metro Ford of OKC responded

Hi Oscar, we sincerely apologize for the delay and inconvenience. Please contact me directly so we can get your suspension service scheduled and arrange a loaner for you.

December 05, 2025

Dealership Rating
Employee Rating

They always do a great job with our car and we love the pick up service More

by KAYLEEMARIE2019
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne

Dec 05, 2025

Metro Ford of OKC responded

Thank you, Kaylee! We’re happy to hear you love the pick-up service and that your car is always in great hands.

December 04, 2025

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Employee Rating

Job well done in a timely fashion. I’ll be back . Love that the oil change is included More

by SJALOWIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Metro Ford of OKC responded

Thanks for the great review! We’re glad our service team was able to take care of your vehicle!! If anything else comes up, we’re just a call or text away! Thank you so much!

November 27, 2025

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Everything was fast, easy, and everyone was nice and had great service skills. They were swamped, and still gave great customer care. More

by E Pool
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

Dec 01, 2025

Metro Ford of OKC responded

Thank you for sharing! We’re glad everything was fast and easy, and that our team could provide great service even during a busy day.

September 17, 2025

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Great they started using text to communicate. . However the communication wasn’t great but I’m sure they are overwhelmed at times More

by Sooner73239
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Watson

Sep 17, 2025

Metro Ford of OKC responded

Thank you for your feedback! We’re glad you like the texting option and will work on improving communication moving forward.

September 02, 2025

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Horrible experience. Had my vehicle for 14 days, never even looked at it for 5 days could not get any answers on what they were doing or going on, noone called me. Voicem More

by kellyspringer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Denise Anderson, Don’t remember names, Frank Lopez?

Sep 11, 2025

Metro Ford of OKC responded

We’re very sorry for the lack of communication and the delays with your vehicle, Kelly. This isn’t the experience we want for our customers, and we’ll be reviewing what happened so we can address it.

August 15, 2025

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Denise and the team at Metro Ford OKC are the best in the business! Always there to help in any way possible to make sure your service needs are always met. More

by Pucksnmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Metro Ford of OKC responded

Thank you! We’re lucky to have Denise and the team, and we’re glad they could take great care of you. If we can be of further assistance, please let us know.

August 14, 2025

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Employee Rating

Service use good and completed on time and at the price quoted in a timely manner! More

by kenplatt1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Metro Ford of OKC responded

We’re glad everything was completed on time and as promised! Thanks for your feedback.

August 13, 2025

Dealership Rating
Employee Rating

I had planned to take the shuttle home and pick my truck up later. The service writer told me that it would only take about 45 minutes to service my truck. I decided to stay and it was finished in 30 minute More

by gacan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martha Ortiz, Juaquin Blanco

Aug 14, 2025

Metro Ford of OKC responded

We’re happy to hear your service was quicker than expected! Thanks for trusting us with your truck.

August 13, 2025

Dealership Rating
Employee Rating

Great and was quick with the oil change. Helpful. Will come back again for service. More

by deenamarie44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

Aug 14, 2025

Metro Ford of OKC responded

We’re happy to hear it was quick and helpful! We look forward to seeing you again for your next service.

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