Mike Artime

Mtn. View Ford responded

Hi Pam, We’re sorry to hear you feel this way about your experience. We certainly understand how sensitive credit matters can be when purchasing a vehicle. Just to clarify, when shopping for a major purchase like a vehicle, multiple inquiries within a short period (typically 30 days) are counted as a single inquiry by the credit bureaus — so your credit score should not be negatively impacted by normal dealership financing processes. Since the sale, we haven’t received any contact from you expressing concerns, but we’d genuinely like the chance to discuss this and make sure everything is clear. Please reach out to our Sales Manager, Brandon, at 423-756-1331, and we’ll be glad to review your file with you. —Mtn View Ford