Mike Armstrong | Page 13

Fantastic dealership..wonderful people to due business with...will always promote this dealership and continue my business with ADVANTAGE CHEVROLET in Hodgkins IL.. always good! with...will always promote this dealership and continue my business with ADVANTAGE CHEVROLET in Hodgkins IL.. always good! More

by sexydreadz32 Verified Customer Verified Customer

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So far so good, took delivery of 2021 Corvette waiting on a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong and he has given his word they will all be taken care of upon my bringing the vehicle in for service. I have yet to have Advantage Chevrolet perform service work but would be happy to review them after I do! More

by markvw Verified Customer Verified Customer

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It's been an overall Bad new truck buying experience. I drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to get it ready. The salesman thought I was only going to drive it around the parking lot so I had to wait 10 more minutes for him to get a license plate. I decided to buy and emailed the salesman questions and he wouldn't email back. My biggest question was the interest rate which I didn't find out until I arrived to get the truck. The finance guy Tom told me 4% was the best he could do. I was upset and 1/2 hour later it he could get me 2.99%. I eventually got a 1.9% loan from my local credit union. Don't get financing from them. Have it ready to go before you buy. I've read several bad reviews about problems with high interest rates. Seems quite a bit shady. The kicker is they raised the price of truck by close to $800 from the purchase price I was quoted until the signing which I didn't notice until days later. I was distracted thinking about the interest rate and forgot to double check it. I've emailed trying to see if they honor the original purchase price but the new car sales manager Mike won't email back. The only reason I bought from Advantage was because of the price and color of the truck. I could have got the same deal at Ron Westphal Chevy as far as price but not the color. They seemed extremely professional and I would highly recommend them unlike Advantage Chevrolet of Hodgkins. I thought because of their size they would be excellent to work with. I was wrong. Get the best price from them and shop around to other dealers. I can't believe the owners would be proud of changing a purchase price at the signing of a contract taking a few hundred dollars more from a customer. I was too trusting. On a good note. Ask for Ron Grenfell. He seems like a very good salesman. I think had I dealt with him my review would have been far better. Since I highly doubt Advantage will stand behind their original purchase agreement I can only leave an honest review and contact GM customer complaint department. On a comical note the sales manager Mike sent me to letters for me to give all excellent marks to GM for a $25 gift card. So if you ever wonder why there are so many 5 stars it could be because of that. More

by tll66 Verified Customer Verified Customer

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Advantage took great care of me! They always go above and beyond to take care to make sure I’m happy with my experiences. From the sales team to the service team they go above and beyond. beyond to take care to make sure I’m happy with my experiences. From the sales team to the service team they go above and beyond. More

by mdwar12 Verified Customer Verified Customer

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It was a cool experience, but they were most definitely the stereotypical salesman. Helpful.. yes, but they dont respect your no. I would say I need to wait, but they still were very inconsiderate. Go in k the stereotypical salesman. Helpful.. yes, but they dont respect your no. I would say I need to wait, but they still were very inconsiderate. Go in knowing what you want, and educate yourself. Be firm. More

by rakeembr Verified Customer Verified Customer

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Great experience! Thank you to Mike Armstrong and the Roberts family. I’ll always come back to this dealership. I feel like it’s home every time Roberts family. I’ll always come back to this dealership. I feel like it’s home every time More

by RAMIJABER33 Verified Customer Verified Customer

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Always have a wonderful experience with this dealership. Thank you for always taking care of me 💞 felipe, carolina, and val always know what I need and not only give me 100% but 150%. They go above and bey Thank you for always taking care of me 💞 felipe, carolina, and val always know what I need and not only give me 100% but 150%. They go above and beyond 🙌 More

by jaxs47 Verified Customer Verified Customer

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Excelent attention and very friendly people helping me for buying my new suburban 2021 for my birthday February 4 my family love this SUV for traveling for buying my new suburban 2021 for my birthday February 4 my family love this SUV for traveling More

by Isai Zarco Verified Customer Verified Customer

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Very pleased with my 2021 purchase ,Dashahw bell and his manager worked hard to find my budget price. Thank you Advantage Chevy of hodgkins great place for a auto purchase manager worked hard to find my budget price. Thank you Advantage Chevy of hodgkins great place for a auto purchase More

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I spent $70k on a new vehicle and because I was out of state the requisite follow up service sucked! The running boards were not installed when I purchased the truck and were to be delivered to my local state the requisite follow up service sucked! The running boards were not installed when I purchased the truck and were to be delivered to my local dealer for subsequent installation. Finally after numerous phone calls by me escalating the issue up the dealer's chain of command did the boards get delivered for installation. And the DEF funnel and accessory tie downs for the bed were never provided, despite numerous requests and promises that they would by the Dealer. Nice truck, but a problematic Dealer for non-local buyers. More

by OLYSOASIS Verified Customer Verified Customer

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