Mike A.

Buyer Beware: I purchased a hybrid Jeep Wrangler 4xE in December 2024. For 2024, new US government clean vehicle sales reporting made the DEALERSHIP RESPONSIBLE for reporting the sale of electric and hybri December 2024. For 2024, new US government clean vehicle sales reporting made the DEALERSHIP RESPONSIBLE for reporting the sale of electric and hybrid vehicles to the Internal Revenue Service (IRS) so that I could receive the government clean vehicle credit of $3,750. This is the link for dealership responsibility per the IRS website: https://www.irs.gov/credits-deductions/clean-vehicle-credit-seller-or-dealer-requirements. IRS DEALERSHIP INSTRUCTIONS FROM THE IRS WEB LINK: Report 2024 and later information to the IRS For eligible clean vehicles placed in service on or after January 1, 2024, you must submit all reports through IRS Energy Credits Online within 3 calendar days of the date of sale. You must also provide the buyer with a copy of the accepted seller report submitted to IRS Energy Credits Online within 3 calendar days of the date of submission. As IRS Energy Credits Online provides real-time confirmation of a vehicle's eligibility using VINs provided by manufacturers, we strongly recommend this submission occurs prior to finalizing a sale and when the buyer places the vehicle in service. However, you may submit the seller report to IRS Energy Credits Online within 3 calendar days of the time of sale. Dealers can now submit corrected time of sale reports for transactions that occurred more than 3 calendar days from the date of sale.  For these transactions, dealers should anticipate the time of sale report to be available after the IRS has completed a review and concurs with the attestations submitted with the sale. We encourage you to promptly submit any such time of sale reports, as they will generally take additional time to process.  MY HORRIBLE DEALERSHIP EXPERIENCE: The “Route 18 Chrysler Jeep Dodge Ram” dealership was not aware and did not follow the above US IRS regulations, guidelines, and instructions and has not responded directly to any of my messages concerning this issue. When I electronically filed my 2024 tax return, it was rejected by the IRS because the clean vehicle credit on my tax return was cross-referenced by the IRS to the dealership required filing, and my VIN was not in the IRS system. I called the dealership business managers multiple times, leaving long messages about the issue, and I did not receive any response. I texted my salesperson all the details with screenshots and web links and was told the dealership was aware of the issue and they were working on it. After that update, I never received another response, even after I sent many additional text messages. The dealership never filed the sale of my hybrid vehicle, and I assume they didn’t file any clean vehicle sales through the IRS portal for all 2024 clean vehicle sales. I can’t imagine how many customers like myself are affected by this negligence. During the sales process, they said I would receive the clean vehicle credit when I filed my tax return, but they actually have no idea how the reporting process works and obviously don’t believe it’s their responsibility. In February 2025, I notified my salesperson about the IRS reporting requirements and was told this was not an issue and should just file my tax return like normal. During the sales process, the dealership and salesperson were helpful. But when I needed help, I received absolutely NOTHING. I can’t believe I may not receive the tax credit of $3,750 from the IRS because of this dealership. I now have to wait and work with the IRS using my time and resources to hopefully get the credit. I hope this review helps other potential electric or hybrid vehicle buyers. More

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Well this is now my personal second lease and my families 8th jeep purchase. This dealership definitely makes u feel like family. They go above and beyond their customer service. All questions are always ans 8th jeep purchase. This dealership definitely makes u feel like family. They go above and beyond their customer service. All questions are always answered with honesty. The staff are all great from sales to service, always making sure that you are always pleased with the work they do. This location is my favorite Jeep dealership and I drive an hour to their location even though I have two locations within 15 mins of me! More

by Car Verified Customer Verified Customer

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Very honest and straight forward, pleasant to deal with. I strongly recommend coming to see him I strongly recommend coming to see him More

by louismrizzolo Verified Customer Verified Customer

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Professional staff, easy and swift transaction, explained every document prior to signing and make everything understandable every document prior to signing and make everything understandable More

by ladyblue237 Verified Customer Verified Customer

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Terrible experience. Strung me along , then told me the car I wanted to by was sold. AVOID ! Strung me along , then told me the car I wanted to by was sold. AVOID ! More

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Mike was a sweetheart from beginning to end. He helped me as soon as I walked through the door. I was able to tell him what I wanted and he found my dream car! You hear horror stories about thos He helped me as soon as I walked through the door. I was able to tell him what I wanted and he found my dream car! You hear horror stories about those extended warranties but Dave didn’t push but gave me real life information and helped me make sure I protected my investment of my new car. I will be coming back here for all my cars in the future. More

by VROM Verified Customer Verified Customer

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Mike A was extremely helpful and made the process very easy! He got me into the exact car I wanted. easy! He got me into the exact car I wanted. More

by Danaorecchio Verified Customer Verified Customer

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Staff was very helpful and friendly. I had a wonderful experience with Mike the sales representative. Great job Mike. I had a wonderful experience with Mike the sales representative. Great job Mike. More

by reggaerayon Verified Customer Verified Customer

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Great service. Available when I have additional questions, Mike always answers promptly and straight to the point. Available when I have additional questions, Mike always answers promptly and straight to the point. More

by Marleny Verified Customer Verified Customer

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Picking up the plates had some questions All were resolved great doing business with route 18 Jeep will be back thank you steve resolved great doing business with route 18 Jeep will be back thank you steve More

by BARETTA40SW Verified Customer Verified Customer

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