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Miguel Serrano
Miguel Serrano at Toyota of Downtown L.A.

Miguel Serrano

Parts Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

4.5
7 Reviews
4.5

7 Reviews

Write a Review

7 Reviews of Miguel Serrano

December 11, 2024

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Employee Rating

Fue una gran experiencia aver comprado mi carrito en este lugar toyota of dawntown la. Muchas gracias por su ayuda. More

by PASTORJORGE123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez, Frank Lopez, Henry Avalos, Nelson Villalta, Rodolfo Mendoza, Yeni Escalante, Ervin Castellanos

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Dec 12, 2024

Toyota of Downtown L.A. responded

¡Gracias por tu comentario! Nos alegra saber que tu experiencia comprando tu auto en Toyota of Downtown L.A. fue tan positiva. Agradecemos tu confianza y esperamos verte nuevamente pronto. ¡Disfruta de tu nuevo carrito! Sincerely, The Toyota of Downtown LA Team

December 02, 2024

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Employee Rating

Helpful and Joanna was very helpful. She assisted me in every way and was able to work with I had to offer. More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 04, 2024

Toyota of Downtown L.A. responded

Thank you for your kind words! We're thrilled to hear that Joanna was so helpful in assisting you at Toyota of Downtown L.A. We pride ourselves on providing excellent service, and it's great to know that she was able to meet your needs. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

May 10, 2024

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Gracias por la buena atención, Johana Perez es una excelente vendedora, el personal de financiamiento nos guiaron muy bien. Desde la recepción nos sentimos buen atendidos. Se ve el buen ambiente labor More

by Maria Vizcaino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johana Perez

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May 14, 2024

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios, Maria. ¡Esperamos verle de nuevo en un cercano futuro! Sinceremente, The Toyota of Downtown LA Team

April 15, 2024

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Employee Rating

Gary Kamoshida explained w/t every detail and very professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble More

by Enrique0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Gary Kamoshida , Christopher Cokonis

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Apr 17, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Toyota of Downtown LA Team

March 15, 2023

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Good actitud , excelente service , clean , good information , not any corcern at all , good prices , n love the coffe More

by Jessisol27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Abraham Alvarado

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Mar 17, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

February 11, 2023

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Employee Rating

Mr Joao Kim gave me very professional and courteous service, helping to make me honored to be in the Toyota Family of Drivers! I said to several people who agreed, that Toyota has taken over L.A.! Grea More

by jvbarnesmusic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Marcos Aguilar , Joao Kim

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Feb 14, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

January 01, 2023

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Employee Rating

Great customer service. Knowledgeable. Thorough and helpful. I would recommend D to a friend. Thanks. More

by david.streza
Sales Price Transparency
Recommend Dealer
Yes
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Jan 04, 2023

Toyota of Downtown L.A. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Toyota of Downtown LA Team

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