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Miguel Prado
Miguel Prado at INFINITI Roseville

Miguel Prado

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Miguel Prado

April 05, 2026

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Employee Rating

Extremely poor communication during process with no reasonable explanation for needing to complete the extra work More

by Anonymous
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Jeffries

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April 03, 2026

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Employee Rating

My I QX60 is the best car I've ever had. The ease of service is part of the reason for my comment. They listen and make sure all concerns are fully addressed. The workmanship is excellent More

by 25CHAR
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Service Time
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Recommend Dealer
Yes
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Apr 03, 2026

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear you love your QX60 and that our team has made your service experience easy and thorough. Providing excellent workmanship and making sure every concern is addressed is always our goal. We truly appreciate your support!

March 28, 2026

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Employee Rating

Very kind, quick and responsive. Always gave me updates and had me out of there in no time. Fully recommend. More

by Henrythomas33
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Sam Cruz, Michael Jeffries

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Mar 30, 2026

INFINITI Roseville responded

We’re so glad to hear our team kept things quick and kept you updated along the way. We appreciate your recommendation!

March 10, 2026

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Great customer service experience, job was completed in a professional and timely manner, overall the entire service was excellent. More

by FONSO2006
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

INFINITI Roseville responded

We’re so happy to hear our team provided great customer service and got everything completed on time. Thank you for visiting INFINITI Roseville.

March 10, 2026

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Employee Rating

I appreciate the work they do and Miguel did a great job keeping me apprised of everything More

by Robbie123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

INFINITI Roseville responded

We’re so happy to hear Miguel kept you updated and took great care of you throughout the visit. We look forward to seeing you again!

March 07, 2026

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Employee Rating

I was greeted by all staff members with a smile. Everyone was professional and courteous. Site was clean. I wanted to do business there. More

by VINCENT.ARAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Sam Cruz, Michael Jeffries

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Mar 09, 2026

INFINITI Roseville responded

We’re so happy to hear our team welcomed you with a smile and made such a great first impression. We’d love to see you again!

March 02, 2026

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Employee Rating

Miguel and service tech worked with me from diagnostic of the issues and offered resolutions. Completed the repairs timely and ensured the repairs no longer tripped CEL. More

by luckygenes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2026

INFINITI Roseville responded

We’re so happy Miguel and our technician were able to work through the diagnostics with you and resolve the issue. It’s great to hear the repairs were completed in a timely manner and that everything is running as it should. Thank you for trusting INFINITI Roseville!

February 23, 2026

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Employee Rating

Received great service, will return for next maintenance. Timely and prompt service. Completed earlier than expected More

by GUIDES_08_CELLS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2026

INFINITI Roseville responded

We’re so happy your service was timely and completed earlier than expected. We appreciate you and look forward to your next visit at INFINITI Roseville!

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