Mick Schott | Page 84

True Customer Service It was raining hard and Much was accessible..available and very friendly..answered all my questions and even had suggestions to my issues..left in the It was raining hard and Much was accessible..available and very friendly..answered all my questions and even had suggestions to my issues..left in the raining..smiling like it was sunshine out..thanks More

by MARIEWRIGHT36 Verified Customer Verified Customer

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Service This is my third time being here and they staff is very friendly and explains everything in detail which is very helpful. I’m not the best with cars s This is my third time being here and they staff is very friendly and explains everything in detail which is very helpful. I’m not the best with cars so to me that’s gold. It’s the only Toyota near me which sucks because it’s a hour drive but it’s worth it not having to pay someone I don’t trust when I can come here and get the work done for free and I know they won’t scam me. Great people overall. More

by Anonymous Verified Customer Verified Customer

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Friendly, courteous, fast My appointment was at 11:30. They promptly took my car in and finished in the stated time. They washed and vacuumed my car in addition to oil change My appointment was at 11:30. They promptly took my car in and finished in the stated time. They washed and vacuumed my car in addition to oil change and tire rotation. Overall great experience. More

by JEANIETAYLOR828 Verified Customer Verified Customer

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Great service The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend More

by ROCKYREED8989 Verified Customer Verified Customer

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Oil change Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a call I had to wait for my ride to come back to take me for pick up. More

by BABYRN16 Verified Customer Verified Customer

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Perfect service! I've been using this dealership's service department for about two years and every time I go back, it just keeps getting better! Very clean and comfo I've been using this dealership's service department for about two years and every time I go back, it just keeps getting better! Very clean and comfortable. Lots of space to spread out and do my own work while they are working on my car. Mick delivers exactly as promised with no issues and on time! More

by M Ryan Verified Customer Verified Customer

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Best service in every department I love my Rockwall Toyota dealership. This dealership has exceptional customer service. All staff members acknowledge you when you are there. I enjoy I love my Rockwall Toyota dealership. This dealership has exceptional customer service. All staff members acknowledge you when you are there. I enjoy the coffee bar and wi-fi each time I go. More

by mstoyota Verified Customer Verified Customer

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Didn't have an appointment but they worked me in. Even though I have a long wait, they were able to look at my car and I really appreciate it. I was even able to schedule my husband's 5,000 maintenanc Even though I have a long wait, they were able to look at my car and I really appreciate it. I was even able to schedule my husband's 5,000 maintenance appointment when I was there. More

by BOWLER553 Verified Customer Verified Customer

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Great customer service! Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extra Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extras. The service department is clean and well run. I’ll be back. More

by rkocats09 Verified Customer Verified Customer

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30,000 Mile Check-up Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next appointment. More

by TARAOHARA99 Verified Customer Verified Customer

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