Michelle Williams

Volkswagen has a recall on exploding airbags. The dealerships are supposed to provide a loaner car while waiting for the part to come in, they have no idea when the parts will be available. They The dealerships are supposed to provide a loaner car while waiting for the part to come in, they have no idea when the parts will be available. They are not providing us with a car. They don't have one available. The company (not the dealership) says they have to do this. We have little options, drive a car and hope the airbag doesn't explode into our heads. Southern Volkswagen could do better but they won't. I hope you don't have this experience. More

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My needs were fully met by the Greenbrier Southern Volkswagon staff. They provided excellent service to my vehicle. Volkswagon staff. They provided excellent service to my vehicle. More

by Dorian Gray Verified Customer Verified Customer

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Always get me right when I need it. Will be back soon for sure. Thank you! Will be back soon for sure. Thank you! More

by seanjanes240sxvakssbs Verified Customer Verified Customer

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Fenomenal Great Britain Gentleman Comfortable Fabulous Beautiful Gorgeous Good People Nice Family Nice Brilliant Amazing Beautiful Gorgeous Good People Nice Family Nice Brilliant Amazing More

by RICARDOSANTINI69 Verified Customer Verified Customer

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Told one time appointments are not required and next time they are I am a bit confused. they are I am a bit confused. More

by tdiehl79 Verified Customer Verified Customer

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Wonderful people, service, attention to detail, very friendly folks, clean facility, offered refreshments. Top shelf Service! friendly folks, clean facility, offered refreshments. Top shelf Service! More

by PONTIACGP7 Verified Customer Verified Customer

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The workers are so sweet and are very helpful but my experience with my car having mechanical issues within the few months of buying the car and the payment increase because of title issue's. All this h experience with my car having mechanical issues within the few months of buying the car and the payment increase because of title issue's. All this has been very frustrating. Also whenever I have tried calling I would go straight to voicemail or they would transfer me to the wrong number and they wouldn’t even pickup so then I would have to call the main number all over again. But the people in person are very respectful and nice and have helped me a lot. More

by Joegreen Verified Customer Verified Customer

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It was the best and the quickest service I’ve ever had and I will recommend it to everyone and I will recommend it to everyone More

by KARRON32 Verified Customer Verified Customer

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Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More

by ricklanden1 Verified Customer Verified Customer

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Didn’t order part when I told them too. Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charge Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charged me. Super unorganized and dysfunctional. Seems as if they have no clue what’s going on or what they are doing, no communication inside that building from my viewpoint More

by Connor Verified Customer Verified Customer

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