Michelle Reed
Customer Relations Manager
Cortese Ford Lincoln
2452-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
17 yrs, 8 mos
Industry Experience
17 yrs, 8 mos
Languages Spoken
English
14 Reviews
Write a Review14 Reviews of Michelle Reed
October 25, 2024
I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. They are willing to work with you to satisfy everyone’s needs to make sure one is happy that they got the best deal. I would like to mention Darren Sneddon for his help in arranging financing. I would highly recommend Cortese Ford for not only to sell a vehicle to you but also to service your vehicle when it is time. I would only buy a Ford for I would never consider anything but a Ford for it is the people @ Cortese Ford that makes keep coming back. More
Other Employees Tagged: Keith Osier, Darren Sneddon, Darren Van Orden , Massimo sales person
August 21, 2024
Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensured I was properly cared for. My SUV is working great! Great staff! More
Other Employees Tagged: Ed Smith , Nicole Woodworth, Sonja Dicker
July 23, 2024
Staff was super friendly and accommodating for me as a first time buyer! I’ve already started recommending my friends here! first time buyer! I’ve already started recommending my friends here! More
Other Employees Tagged: Chris Whaling , Jason Vogler
July 10, 2024
Very efficient , professional and friendly at the same time. Very good experience. Our sales women Serena made our transaction very pleasurable. time. Very good experience. Our sales women Serena made our transaction very pleasurable. More
Other Employees Tagged: Darren Sneddon , Serena Flesch. Great!!!!
July 07, 2024
Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their work. I've gone to them in the past and am always grateful for their dedicated work on my Ford Focus. When I'm ready for a new car, I'm already 100% going to Cortese. More
Other Employees Tagged: Jack Hawes
May 25, 2024
It was by chance our broken down car was towed to Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience wit Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience with them was super positive and easy. Definitely worth the hour drive to return back there for future purchases and maintenance. Highly recommend. More
Other Employees Tagged: John Cortese, Chris Whaling , Sales Person Brandon Buck
May 01, 2024
I should whole heartedly say that it was an extremely satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. I should specifically mention about Mr. Wayne Rainey from Sales and Chris from the finance department. They were very professional and friendly. I would definitely recommend this dealer for any of your needs. What made this dealer different is their openness and absence of “usual” jargons. More
Other Employees Tagged: Wayne Rainey, Chris Whaling
April 29, 2024
Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. hesitation. Able to get ahold of someone when help is needed. More
Other Employees Tagged: Jack Hawes, Samantha Cortese, Darren Van Orden
March 27, 2024
Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience Everyone worked hard to get a deal done and I am very happy with the experience More
Other Employees Tagged: John Cortese, Darren Sneddon, Phil Valenti, Samantha Cortese , Glenn morse