Michelle Reed

I called customer service after request for review and told them they wouldn’t want it. After a month run around as follows I am totally done with them. I don’t complain but worst service I’ve ever exper told them they wouldn’t want it. After a month run around as follows I am totally done with them. I don’t complain but worst service I’ve ever experienced! Told 2 hour wait and ended up 6 hours. Asked to check my fan as loud while in for service. Told by Nicole it was just because it was cold. Asked her to listen to it when I picked up car. Agreed it was a problem and I would need to rebook a service. When I got home opened hood and leaves in vents still. Clearly hadn’t even looked at. I cleared and still a problem. I complained to Michelle, Kevin’s n and Nicole. Four days later still no response. They clearly don’t want to fix their service isdues. More

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Always a fantastic experience at Cortese. I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking for the same experience, to go! Thanks to all! More

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Very personable and helpful. Not high pressured. I felt respected and well treated. Would recommend to others. Not high pressured. I felt respected and well treated. Would recommend to others. More

by cnbobowski Verified Customer Verified Customer

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I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. They are willing to work with you to satisfy everyone’s needs to make sure one is happy that they got the best deal. I would like to mention Darren Sneddon for his help in arranging financing. I would highly recommend Cortese Ford for not only to sell a vehicle to you but also to service your vehicle when it is time. I would only buy a Ford for I would never consider anything but a Ford for it is the people @ Cortese Ford that makes keep coming back. More

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That’s for taking care of the problem when I brought the car back me and my wife appreciate everything car back me and my wife appreciate everything More

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Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensured I was properly cared for. My SUV is working great! Great staff! More

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Staff was super friendly and accommodating for me as a first time buyer! I’ve already started recommending my friends here! first time buyer! I’ve already started recommending my friends here! More

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Very efficient , professional and friendly at the same time. Very good experience. Our sales women Serena made our transaction very pleasurable. time. Very good experience. Our sales women Serena made our transaction very pleasurable. More

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Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their work. I've gone to them in the past and am always grateful for their dedicated work on my Ford Focus. When I'm ready for a new car, I'm already 100% going to Cortese. More

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It was by chance our broken down car was towed to Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience wit Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience with them was super positive and easy. Definitely worth the hour drive to return back there for future purchases and maintenance. Highly recommend. More

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