Michelle Reed
Michelle Reed at Cortese Ford Lincoln
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Michelle Reed

Customer Relations Manager

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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5.0
14 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

5.0

14 Reviews

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14 Reviews of Michelle Reed

October 25, 2024

Dealership Rating
Employee Rating

I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. More

by ttsmith885
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon, Darren Van Orden , Massimo sales person

Oct 29, 2024

Cortese Ford Lincoln responded

Thanks for being apart of the Cortese Family, we appreciate your business and your loyalty. Thanks again.

August 28, 2024

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Employee Rating

That’s for taking care of the problem when I brought the car back me and my wife appreciate everything More

by cal5344
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 05, 2024

Cortese Ford Lincoln responded

Thank you so much for your business.

August 21, 2024

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Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure More

by dantb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Smith , Nicole Woodworth, Sonja Dicker

July 23, 2024

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Staff was super friendly and accommodating for me as a first time buyer! I’ve already started recommending my friends here! More

by xvalenbluex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Whaling , Jason Vogler

Jul 23, 2024

Cortese Ford Lincoln responded

Thanks so much for the great review.

July 10, 2024

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Very efficient , professional and friendly at the same time. Very good experience. Our sales women Serena made our transaction very pleasurable. More

by karennarrod01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon , Serena Flesch. Great!!!!

Jul 10, 2024

Cortese Ford Lincoln responded

Karen, we thank you for your business and the 5 star review!

July 07, 2024

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Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their More

by moxie1717
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Jul 09, 2024

Cortese Ford Lincoln responded

Thanks for your business, the great review and the 5 stars!!!

May 25, 2024

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It was by chance our broken down car was towed to Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience wit More

by Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Cortese, Chris Whaling , Sales Person Brandon Buck

May 01, 2024

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I should whole heartedly say that it was an extremely satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. More

by Nandanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey, Chris Whaling

May 07, 2024

Cortese Ford Lincoln responded

Nandanan, thank you so much for the great feedback. We appreciate your business.

April 29, 2024

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Employee Rating

Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. More

by a_spinosa19
Recommend Dealer
Yes

March 27, 2024

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Employee Rating

Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience More

by Katz6261
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 28, 2024

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

1

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