Michelle Reed
Michelle Reed at Cortese Ford Lincoln

Michelle Reed

Customer Relations Manager

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
21 Reviews

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.8

21 Reviews

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21 Reviews of Michelle Reed

July 10, 2025

Dealership Rating
Employee Rating

Very good used vehicle and value for the price. Very clean and friendly staff. Easy transaction More

by 427biscayne
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cavallario , Jeff La MARTINA

July 03, 2025

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Awesome experience! The whole staff was great to work with. A very smoothe sale/ purchase. More

by scottiebeaudette
Sales Price Transparency
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Recommend Dealer
Yes

June 06, 2025

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Mike Nazzaro and his team have always been great to work with. Very accommodating & get the job done. More

by pmazzullo1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

Jun 16, 2025

Cortese Ford Lincoln responded

Thank you for the great review.

June 04, 2025

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Employee Rating

They happen to have the vehicle I was looking for arrive several days prior. It was a very nice used 2024 Truck. Sales person was help through out the whole transaction. More

by Tjoachimczyk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Serena Flesch, Darren Snedon

Jun 06, 2025

Cortese Ford Lincoln responded

Heyyyy, what did we miss that didn't earn us a 5...your feedback helps. We will continue to strive for excellence. We appreciate your business.

December 12, 2024

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I called customer service after request for review and told them they wouldn’t want it. After a month run around as follows I am totally done with them. I don’t complain but worst service I’ve ever exper More

by nmccar56
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Recommend Dealer
No

Other Employees Tagged: Nicole in service was the worst. Acted nice and answered my questions and then clearly didn’t communicate or follow up on anything she said

November 22, 2024

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Always a fantastic experience at Cortese. I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking More

by SavedStephanie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Dec 03, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks so much.

November 18, 2024

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Employee Rating

Very personable and helpful. Not high pressured. I felt respected and well treated. Would recommend to others. More

by cnbobowski
Recommend Dealer
Yes

Other Employees Tagged: John Cortese

October 25, 2024

Dealership Rating
Employee Rating

I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. More

by ttsmith885
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon, Darren Van Orden , Massimo sales person

Oct 29, 2024

Cortese Ford Lincoln responded

Thanks for being apart of the Cortese Family, we appreciate your business and your loyalty. Thanks again.

August 28, 2024

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Employee Rating

That’s for taking care of the problem when I brought the car back me and my wife appreciate everything More

by cal5344
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2024

Cortese Ford Lincoln responded

Thank you so much for your business.

August 21, 2024

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Employee Rating

Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure More

by dantb24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Smith, Nicole Woodworth, Sonja Dicker

1

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