Michelle Reed
Michelle Reed at Cortese Chrysler Jeep Dodge RAM Mitsubishi
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Michelle Reed

Customer Relations Manager

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.1
24 Reviews

I have been with Cortese since 2007. I am very spontaneous, I enjoy meeting new people, shopping and spending time with people that leave an impression on my life. I have a Yorkie (Remy).

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

4.1

24 Reviews

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24 Reviews of Michelle Reed

October 14, 2024

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Coetese Crysler Jeep Dodge Ran Mitsubishi is top nautch. The service from car drop off to picking up and payment was first class! More

by ccoen
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Recommend Dealer
Yes

September 25, 2024

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This my second vehicle I bought from Anna at Cortese. It's a 3 hour round trip but the price was worth the trip. I bought my new truck in about three hours. My time is important and they made me a priori More

by jimkemnitzer
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Recommend Dealer
Yes
Sep 26, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jim thank you for the great review. We appreciate your business.

September 07, 2024

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They are just awesome as always. Even though i had appointment set up for Oct 9th but they got me in 0n the 3rd. That was so niced of them! Thanks once again! More

by 8229starzom
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Recommend Dealer
No
Sep 10, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We value our customers. Thank you for the opportunity to earn your business.

September 05, 2024

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So pleasant and very helpful! !!! Pretty fast in getting things done too! I was so happy to find you guys! More

by karenbenacci
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Recommend Dealer
Yes
Sep 06, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Karen, thanks for the great review!

July 03, 2024

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I hate how they charged me for work not done. Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Ma More

by leroydoctor
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Recommend Dealer
No

Other Employees Tagged: Gary Alger , Mike

June 11, 2024

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Always satisfied with their service and looking forward for next appointment. I recommend other people try out this dealer. Thank you! More

by pranamchhetri3
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Recommend Dealer
Yes

Other Employees Tagged: Mike

Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We value you as a customer and thank you for your business.

June 05, 2024

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Cortese does not stand behind their word, I asked them to check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll n More

by flyinmadre
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Recommend Dealer
No

Other Employees Tagged: Gary Alger , Jason in Ford sales

Jun 06, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Holly, I spoke to you concerning this and you stated that you understood the charge. After you advised us of the service light coming on (2/2024) you drove the car 4 months before bring it in (6/2024(. Once you brought the car in for us to check it..you had driven it 4500 miles so you needed an oil change. We value our customers and I am sorry that you feel this way. Michelle Reed (Customer Relations )

May 21, 2024

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Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl More

by JTall
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Recommend Dealer
No

Other Employees Tagged: Gary Alger , Michael Nazzaro

May 08, 2024

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The staff was very professional and helpful with the purchase of my vehicle and I would recommend them to people that are looking for a new vehicle More

by j-dugo@corteseauto.com
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Recommend Dealer
Yes
May 13, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for the positive feedback. We appreciate your business.

April 22, 2024

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Couldn’t be happier with with Cortese auto, great service, sales and a very friendly helpful staff. More

by Sam
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Recommend Dealer
Yes
Apr 23, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam, thanks for the great review! We appreciate your business.

1

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