Michelle Canova | Page 2
BMW Genius & Corporate Account Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
As the BMW Corporate Account Manager, I work with C-Suite Executives, Clients and the Community to Provide Exceptional Sales and Customer Service to meet every need.
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
BMW Genius
122 Reviews
Write a Review122 Reviews of Michelle Canova
June 26, 2024
The best car buying experience I've had was with Michelle Canova at BMW of Crystal Lake. From the moment I stepped onto the lot, I felt welcomed and not pressured. Michelle was knowledgeable, patien Michelle Canova at BMW of Crystal Lake. From the moment I stepped onto the lot, I felt welcomed and not pressured. Michelle was knowledgeable, patient, and listened to my needs . They had a wide selection of cars that fit my criteria, and the entire process, from test driving to financing, was smooth and transparent. The dealership was clean and well-organized, and I left feeling confident in my purchase. Overall, it was a stress-free and enjoyable experience that exceeded my expectations. Job well done Michelle you have my business for life! More
Other Employees Tagged: Devon Stovall
June 25, 2024
Stopped in to kick some tires as I didn't know that much about the BMW models. I liked what I saw, and was able to do a short test drive. Went home, read up a little bit and built one with the online conf about the BMW models. I liked what I saw, and was able to do a short test drive. Went home, read up a little bit and built one with the online configurator. Came back the next day and ordered one. Michelle was a nice surprise at this dealership. I've normally been turned off by sales people who knew less than I do, and were always pushing for the sale. She was the opposite. She asked questions to learn what I was looking for, and steered me in the right direction. She got the sale, and at the same time I didn't feel like I was being bullied or pushed to make a decision. The only easier car purchase was during covid when 90% of the purchase was done online remotely. Both that sale and this were pleasant experiences and I would strongly recommend this dealership and especially Michelle. Devon, the Genius at this location, was also very helpful and was able to answer all my question and show demonstrate many of the features. More
Other Employees Tagged: Mike Schwarz, Devon Stovall
June 20, 2024
Great experience overall from beginning to delivery. Very pleased with the vehicle, the dealership knowledge, and their hard work to earn my business. Very pleased with the vehicle, the dealership knowledge, and their hard work to earn my business. More
Other Employees Tagged: Heather Liautaud, Mike Schwarz, Will Smith , Dan Brzozowski
April 29, 2024
BMW of Crystal Lake offers an exceptional automotive experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the bar high for automotive excellence. A special thanks to Michelle and Dan! More
Other Employees Tagged: Dan Brzozowski, Derek Cogdill, Mike Schwarz
April 18, 2024
I have dealt with Michelle for my last 4 purchases. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Mike Schwarz, Devon Stovall , Ed Rubio
April 17, 2024
I recently had an exceptional experience at BMW of Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs an Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs and budget. Will was not pushy at all, and he patiently answered all my questions about the different BMW models. He highlighted the most relevant features to me, demonstrating his impressive knowledge of the brand. He explained the technical aspects in a way that was easy to understand. We found the perfect car for me, a 2024 BMW X1 M35I, and Will made the buying process smooth and stress-free. He walked me through every step and ensured I got a fair price. If you're looking for a top-notch car buying experience at BMW of Crystal Lake, I highly recommend asking for Will Smith. His expertise, combined with his friendly and professional demeanor, made it a truly positive experience. More
Other Employees Tagged: Heather Liautaud, Devon Stovall, Will Smith , Guillermo Delatorre, Ed Rubio
April 10, 2024
Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More
Other Employees Tagged: Dan Brzozowski, James Orton, Mike Schwarz, Will Smith
April 02, 2024
In general I do not care for the experience of purchasing a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members wh a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members who were also very accommodating. I will be purchasing a car for my wife in the next 6 months. It will be a Mazda, and I will purchase it from Michelle at Mazda of Crystal Lake. More
Other Employees Tagged: Mike Schwarz
March 10, 2024
Dealership personnel attentive, knowledgeable, helpful, friendly. Good buying experience and would recommend when buying or servicing a vehicle. friendly. Good buying experience and would recommend when buying or servicing a vehicle. More
Other Employees Tagged: Mike Schwarz , Guillermo Delatorre