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Michelle Canova
Michelle Canova
BMW Genius & Corporate Account Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
141 Reviews
As the BMW Corporate Account Manager, I work with C-Suite Executives, Clients and the Community to Provide Exceptional Sales and Customer Service to meet every need.
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
Specialties & Trainings
Corporate Account Manager
BMW Genius
141 Reviews
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141 Reviews of Michelle Canova
September 11, 2025
Dan and Michelle did a great job making sure my new X3 M50 was ready for me when I arrived. The detail guys did a great job on the CilaJet ceramic coating, and the finance process was very quick. Thanks M50 was ready for me when I arrived. The detail guys did a great job on the CilaJet ceramic coating, and the finance process was very quick. Thanks for all you did! More
by Bill Miller
Other Employees Tagged: Dan Brzozowski, Mike Schwarz
August 28, 2025
Love the dealership. They were wonderful to work with. I was looking for a car for over a year and they were the first to actually try and help me. Highly recommend They were wonderful to work with. I was looking for a car for over a year and they were the first to actually try and help me. Highly recommend More
by Jonathan6482
Other Employees Tagged: Mike Schwarz, Oscar Florek
August 20, 2025
Michelle is an amazing sales rep. She answered an and all questions, provided insight on prior history of car, explained various features, was very thorough and extremely kind to my She answered an and all questions, provided insight on prior history of car, explained various features, was very thorough and extremely kind to my daughter. We arrived at the dealership late on a rainy night (not ideal I know), but Michelle and Nico worked with us and we got the car purchased that night. Mike in the finance department also worked swiftly to get it all done, which we greatly appreciated. They were all very cordial, polite, and actually made car purchase enjoyable. I would strongly recommend them to anyone looking for a vehicle. More
by Jim W
Other Employees Tagged: Nico Ghiselli, Mike Schwarz
August 19, 2025
It was a great experience from start to finish. Michelle was on top of things and communicated and responded promptly. The entire transaction was seamless. Devon was very knowledgeable and patient Michelle was on top of things and communicated and responded promptly. The entire transaction was seamless. Devon was very knowledgeable and patient in explaining the connectivity features.They both exceeded expectations. More
by prc0
Other Employees Tagged: Devon Stovall
August 07, 2025
Answered all our questions and was willing to work with us initially electronically on pricing, and then finalized the deal over phone and in person. Very easy to work with! us initially electronically on pricing, and then finalized the deal over phone and in person. Very easy to work with! More
by Albert
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Zack Martin, Mike Schwarz, Devon Stovall
August 06, 2025
Michelle was amazing! We had great communication with her and she was very helpful. I highly recommend her. We got an awesome vehicle and she listed to all of our needs an We had great communication with her and she was very helpful. I highly recommend her. We got an awesome vehicle and she listed to all of our needs and concerns. Best experience of car buying we have ever had! More
by BlairMBrearley
August 06, 2025
I have been looking for a new car for 2 years. I was welcomed by Michelle and her dealership as I strolled around. I did not even have an appointment. she was knowledgeable and put no pressure on I was welcomed by Michelle and her dealership as I strolled around. I did not even have an appointment. she was knowledgeable and put no pressure on me. It made buying a new car the pleasant experience that it should be! More
by Dianne
Other Employees Tagged: Alan in service
August 06, 2025
Michelle has taken care of me for many years & makes the car buying experience non-stressful. Highly recommend her to everyone I know. She will treat you the same if you are looking for a brand new BMW M5 t car buying experience non-stressful. Highly recommend her to everyone I know. She will treat you the same if you are looking for a brand new BMW M5 to anything pre-owned. More
by Aproear
August 06, 2025
Professionalism and individual attention to myself, the customer, was excellent. Stress was absent but personal recognition of what details were important put Michelle above the rest! customer, was excellent. Stress was absent but personal recognition of what details were important put Michelle above the rest! More
by Dennisandalberta
Other Employees Tagged: Devon Stovall
July 11, 2025
Michelle made the process of leasing a new car transparent, easy, and comfortable. I'd recommend my friends and family members to her (and Alan Shapiro in the service department, too.) transparent, easy, and comfortable. I'd recommend my friends and family members to her (and Alan Shapiro in the service department, too.) More
by Alex Quigley
Other Employees Tagged: Devon Stovall , Alan Shapiro
