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Michel Woods
196 Reviews
I am actually extremely excited to be part of the Tom Clark Auto Park Team. I am relatively new to the Sales Profession, as I come from Education and Marketing. I come from an extremely enthusiastic sports background and my family and I enjoy people and experiences! It's been a pleasure assisting you!
Read more196 Reviews
Write a ReviewDealership Experience
3 yrs, 1 mo
Industry Experience
3 yrs, 1 mo
Languages Spoken
English
196 Reviews of Michel Woods
Verified Customer
March 09, 2026
Michael was honest and a pleasure to work with on our new car purchase as well as my mother-in-laws car purchase. car purchase as well as my mother-in-laws car purchase. More
by keithhcarmichael
Other Employees Tagged: Don Litoff
February 27, 2026
I never leave reviews, but after this experience, I felt it was necessary. I am an out-of-state customer who purchased a $120,000 Yukon Denali Ultimate from Tom Clark Auto Park. Given the size of the pur it was necessary. I am an out-of-state customer who purchased a $120,000 Yukon Denali Ultimate from Tom Clark Auto Park. Given the size of the purchase, I expected a high level of professionalism, communication, and follow-through. Unfortunately, that was not my experience. I worked with Mike and requested an illumination package. I only discovered it was not included once the paperwork was already halfway completed. I was told it was too late to restart the process because it was after closing hours and only one manager was available. Tom with Cadillac, who handled the paperwork that evening, was professional and helpful. Because this vehicle was a Valentine’s Day gift and I was leaving town early the next morning, restarting paperwork the following day was not an option. I was told the illumination package issue would be brought to management and potentially resolved. After multiple follow-ups, the general manager, Joey, called me two weeks later and said, “No one put a gun to your head and made you sign.” He also stated the vehicle had already been discounted more than it should have been, despite other dealerships offering the $5,200 supplier discount off MSRP. The only discount offered was $500 off of MSRP and that was after I requested the $600 floor liner package. In an effort to find a solution, I even offered to pay the cost difference it would have taken for them to honor the supplier pricing structure, but that was declined. During financing, I was initially presented with an interest rate 2% higher than what I ultimately qualified for. Tom helped correct this before completion, but that added to the overall concern regarding transparency. Additionally: • The floor liner package arrived incomplete (the third-row liner is still missing more than two weeks later). - They sent me an itemized price list for the illumination package and I was told to contact my local dealership to get it through them. The price list I was sent added up to more than the standard $1250 GM illumination package option that was discussed prior to making the deal and is on GM’s website. At this price point, communication, accountability, and professionalism matter. I am still open to a reasonable resolution and hope management chooses to address these issues appropriately. More
by Daniel Rich
Other Employees Tagged: Joey Yost , Tom, with Cadillac.
February 23, 2026
The dealership was big, beautiful and really impressive with how clean and well organized it was. Everyone was welcoming and friendly. with how clean and well organized it was. Everyone was welcoming and friendly. More
by stefaniegertje
Other Employees Tagged: Don Litoff
February 22, 2026
I have drove a Buick for the last 12 years and this is my 4th Buick. I bought the first 3 at the same dealership; I would have gone back to that dealer but the name was changed and they no longer sell Buicks 4th Buick. I bought the first 3 at the same dealership; I would have gone back to that dealer but the name was changed and they no longer sell Buicks. My husband chose your dealership because it had the vehicle that we wanted. We will be recommending your dealership to friends and family. More
by bharman54
Other Employees Tagged: Don Litoff
February 22, 2026
Great place to purchase your vehicle atmosphere very friendly everyone welcome you with a smile makes you feel really comfortable. Would highly recommend the dealership to others. friendly everyone welcome you with a smile makes you feel really comfortable. Would highly recommend the dealership to others. More
by prestonp2
Other Employees Tagged: Jason Gattenby, Greg Spurgeon, Mike Belew, Trish Cheaney, Don Litoff , Scott Rice
February 21, 2026
I bought a 23 canyon denali. No one walked me through the features of the truck and no owners manual was in the truck. Has a problem with the front collision avoidance system. No one walked me through the features of the truck and no owners manual was in the truck. Has a problem with the front collision avoidance system. I had to call service to find out what was the hold up. Found out at that time it would be three weeks for the part to come in. They told me they would not provide a loan car or rental. Also did not fill up my tank on the new truck. Said they don’t do that. I bought multiple vehicles from James wood. Tom Clark’s is definitely not James wood. Next time I’ll drive to Decatur to James wood . Truck is great, after the sale is made not so great. More
by dwautry1
Other Employees Tagged: TJ Smith
February 16, 2026
This is the 2nd vehicle I have purchased from Michael Woods. As always Michael was extremely helpful and professional. Tom Trowbridge in the Finance Office did a tremendous job for me as well! Very pleas Woods. As always Michael was extremely helpful and professional. Tom Trowbridge in the Finance Office did a tremendous job for me as well! Very pleasant experience! I'm a completely satisfied customer! More
by Peter Brakner
Other Employees Tagged: Tom Trowbridge
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