Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha
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Michael Yager

Service Advisor

Gordie Boucher Ford of Kenosha

8301 75th St
Kenosha, WI 53142

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4.9
268 Reviews
4.9

268 Reviews

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268 Reviews of Michael Yager

October 14, 2024

Dealership Rating
Employee Rating

Ross is the best! ! Very knowledgeable. Went above and beyond his job! Thank you Ross! Jen and Paul De Luisa More

by Jenny De Luisa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ross Hengtgen

Oct 14, 2024

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out, Jenny. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

October 11, 2024

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Great Service Great Communication Great Job . . they were through and didn’t try to upsell me on things I didn’t need very grateful and a repeat customer More

by sgroleau4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

October 05, 2024

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Great service. Was able to find the root cause of a difficult so the problem could be fixed the right way. Spent the time needed to do it right. More

by pauldebproxy
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

September 30, 2024

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Everyone at Gordie Boucher has always been very nice and helpful everytime I go in for service. I just used their courtesy drop off service for the first time. I love that they bring your car back to your h More

by stennyson1979
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Larry Trimmer , Hadi Abulughod

Sep 30, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

September 26, 2024

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Have used them for the last 17 years, great sales and service experience every single time. More

by Anastos3
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Recommend Dealer
Yes
Sep 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

August 23, 2024

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After dealing with Boucher Ford for the last 17 yrs. They stepped up and helped me with my concerns and they are the best and will continue to ride with them every mile More

by allenr65
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Service Time
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Recommend Dealer
Yes
Aug 27, 2024

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

August 19, 2024

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The whole experience of purchasing my new Truck was a pleasant surprise everyone was polite and help full. Highly recommend Gordie Boucher Ford !! More

by DEASHBY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sal Pappalardo General Sales Manager 262-697-0700

August 13, 2024

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People are friendly but on two separate occasions I have ordered accessories through the parts department.Both items I had to call to see if they were in yet,only to find they have been at the dealer for da More

by DEASHBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Belal Barakat Service Manager 262-697-0700

August 03, 2024

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Love this place! They are professional polite and had excellent service. They treat me with the utmost respect and care More

by Reba Haywood
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Recommend Dealer
Yes
Aug 05, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

June 13, 2024

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Employee Rating

They do not know what they are doing. Quoted me for only part of what needed. Said other things were fine when they were not. More

by t
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 19, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Belal Barakat Service Manager 262-697-0700

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