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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Michael Wright

April 21, 2025

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Employee Rating

Quick and easy in and out service for what I needed completed on this servicre More

by Rogeranash
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Recommend Dealer
Yes
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Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words—we’re so glad you had a positive service experience!

April 18, 2025

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When having maintenance done here everything is usually done in a timely manner an to the staff is always friendly. More

by Justinwstewart18
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Workmanship
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Recommend Dealer
Yes
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Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the nice review. It’s always our goal to provide smooth service, and we're glad we could do that for you!

April 11, 2025

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Incompetent. ..told expensive items are wrong with my car. Then when I questioned the assessment and said if it was, it needed replaced at their cost as it was don More

by Ejs0006
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Recommend Dealer
No
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Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we understand how frustrating that situation must have been. Our team’s goal is always to provide clear and accurate information, and we’re sorry this visit didn’t meet that standard for you. Your concerns are important to us, and we’d appreciate it if you could contact Richard Meneely at Richard.meneely@normreeves.com to discuss this further and identify next steps.

March 22, 2025

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They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Nate Franklin, Richard Sanchez, Allen Vinson, Harry Whitworth, Angel Flores, Frank Raja

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 17, 2025

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Employee Rating

Parts and service are unreasonably marked up. I needed to replace the sway bar links on my Honda. I got an estimate of $443 to do the job. It takes about an hour of labor to replace the sway bar More

by phil
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Service Communication
Recommend Dealer
No
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Mar 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Phil, we’re sorry to see you were dissatisfied by your recent experience. We’re here if you’d like to talk about this further. Please reach out to Richard Meneely at Richard.meneely@normreeves.com. Thank you.

March 17, 2025

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I’m was very happy and satisfied with fue service provided. I highly recommend and will always bring my car to Mr. Michael Wright More

by Rosanna Perez
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Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Rosanna, we’re so glad to hear that you’re happy with the service you received! Michael Wright and our team appreciate your recommendation and look forward to taking care of your vehicle for years to come. Thanks for being part of the Norm Reeves family!

March 14, 2025

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Everyone was very helpful from beginning to end. Check in and check out was very quick and easy More

by Lammon
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Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Lammon! We’re so glad to hear that your experience was smooth from start to finish. Our team works hard to make every visit quick, and we appreciate your kind words. Looking forward to seeing you again!

March 11, 2025

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They are always very kind, but prices are too high and this time it took a lot of time to help me. More

by lucy
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Service Time
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Recommend Dealer
Yes
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Mar 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Lucy. We understand that prices for service and parts are going up, and we encourage you to check out our service specials before your visit. Thanks for letting us know, and we will keep all these considerations in mind!

March 05, 2025

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Employee Rating

Service prices higher than David Mcdavid in a time when economy needs to be adhered to it’s not justifiable to pay higher than is necessary More

by godsentd
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will keep your feedback in mind about the cost of service. At our dealership, we exclusively use Honda parts for service and rely on our certified service technicians to perform a high level of service. If you would like to discuss this in further detail, please reach out to our Fixed Operations Manager, Richard Meneely at richard.meneely@normreeves.com. Thank you.

March 02, 2025

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I got right into the service department and they finished the work on time. Thank you More

by joannacrow22
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Recommend Dealer
Yes
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Mar 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear, Joanna! Your time is precious, so service for your Honda shouldn't be too long. Thanks for hanging in there, and we hope to see you at a future appointment!

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