Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Michael Wright

January 27, 2025

Dealership Rating
Employee Rating

Got a very good service. Thank you very much Mike , wish to see you again in near future. More

by bijendrabhandari
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley

Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Receiving a five-star rating from you makes us happy! It shows that we're doing things right, and we're thrilled that your visit to our dealership was so positive with Mike's help. Thanks for stopping by!

January 11, 2025

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Very Courteous and friendly. Always Kept me updated on the status of my vehicle through text messages. More

by Dave.Kelley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Beevers

Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're so pleased to read your review, Dave! We're happy that our service staff gives you regular updates when you bring your vehicle in for service. Remember that, if you're in a rush, we can accommodate you with Express Service. Thanks for letting us know!

January 11, 2025

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Michael Wright took excellent care of both my car and me. Thank him for me. More

by John-Kelley
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Recommend Dealer
Yes

Other Employees Tagged: Rhett Valentine

Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will have to let Michael know about your satisfaction with the service visit you had for your Honda, John! If you need service in the future, you can schedule an appointment online, and you can request Michael. Thank you!

January 10, 2025

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I had a great experience with this service; they were very knowledgeable and attentive to my needs. More

by Maximus
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Recommend Dealer
Yes
Jan 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that you had a satisfying experience! But we know that we can do better, so please let us know what we can do to provide a five-star experience next time. Thank you!

January 02, 2025

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It great dealership I would tell other people about it. .I have Great sale person. When I get my oil change. There were Great.. More

by Ara.Criss
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Recommend Dealer
Yes
Jan 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Feel free to spread the word, Ara! Word of mouth is a great way to help us find new customers, and we appreciate you recommending us. Thanks so much for bringing your Honda in for service, and we can't wait to help you again!

December 30, 2024

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My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

December 26, 2024

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Consistently good service at this location. The only place we buy cars. We’ve bought 5 from this dealer and will continue to shop there. The service department is always competent and work is d More

by Gwaldrip
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Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Five Hondas is a big milestone! Thanks for all the years of support! Everyone on our team is thrilled to have you and looks forward to your next visit. Our service team especially appreciates your shoutout; you can count on them anytime!

December 24, 2024

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The service transaction was positive in every regard! I especially appreciated the professionalism and my dealer representative being attentive to my needs! I was comfy in the waiting area and it was an More

by kute-k
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Recommend Dealer
Yes
Dec 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome to hear! Every time we hear about a great story like yours, it motivates us to keep up the great work. We hope to see you again soon- in the meantime, drive safely!

December 24, 2024

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Terrible customer service. .will more than likely not return. I have bought cars from this location and never been greeted with such poor customer service. More

by tommygutiierrez81
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Recommend Dealer
No
Dec 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Tommy, and thank you for sharing your experience with us. Our team would like to learn more about your visit so that we can improve and make your next visit better. Please call us whenever you have a moment. Thank you.

December 23, 2024

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I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f More

by Kirccky611
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your continued business and special thanks for all of our team members! Our crew is dedicated to doing the job right every time, and we're happy to have you along for the ride. Take care out there, and let us know if you need anything else from us!

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