Michael Wiest | Page 4

Jackson Acura responded

Thank you for your kind words and for choosing Jackson Acura for your automotive needs. We're delighted to hear that our staff, particularly Mike, provided you with a pleasant and professional experience! Customer satisfaction is our top priority, and it's great to know that Mike's personable approach made your visit comfortable. If you have any further questions or need assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

We're thrilled to hear about your positive experience with Michael and how he provided a calming and pressure-free atmosphere during your car purchase. At Jackson Acura, we pride ourselves on our knowledgeable representatives who are dedicated to providing exceptional service to our customers. It's fantastic that you found the perfect MDX, and we're thrilled to have earned your future business. Should you need any assistance or have questions, please feel free to reach out. We value your feedback and eagerly anticipate serving you again at Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic feedback! We're thrilled to hear that you found our dealership to be welcoming and our waiting area clean and convenient. It's wonderful to know that Michael provided a personalized and friendly experience, making the car-buying process smooth and efficient for you. Your satisfaction is our top priority, and we truly appreciate your kind words. If you need any further assistance in the future, please feel free to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback with us! We're thrilled to hear that Mike has consistently provided you with exceptional service and that you've had positive experiences at Jackson Acura. Customer satisfaction is our top priority, and we're delighted that Mike has been able to meet your expectations during your car-buying journey. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your loyalty and look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your loyalty and for choosing Jackson Acura for your vehicle purchases! We're thrilled to hear that you've had multiple positive experiences with us and that you've always been treated exceptionally well. Providing great service with a team of great people is what we strive for, and we're delighted that we can continue to meet your needs! Your feedback means a lot to us, and we truly appreciate your continued support. If there's anything else we can assist you with, please feel free to reach out. We look forward to your next visit! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback regarding your sales transaction, and we apologize for the delay in responding as we are currently revisiting older reviews. We do understand your frustration, and we wanted to provide some clarity regarding our processes. At Jackson Acura, we are committed to maintaining the highest standards of service and integrity. Our policy of pulling a credit report, even for cash transactions, is designed to safeguard both our customers and the dealership. Under the National Automobile Dealers Association (NADA), dealerships are required to verify the identity of buyers. Additionally, federal regulations such as the Red Flag Rules mandate that dealerships take steps to protect against identity theft, and pulling a credit report is one of the quickest and most effective ways to ensure that the person attempting to purchase a vehicle is indeed who they claim to be. These federal consumer protection and national security laws require us to verify the identity of buyers, which helps to ensure a secure transaction for all. We value your feedback and appreciate your understanding of these regulations. We hope to be able to communicate effectively and provide a more transparent experience in the future. If you have any further questions or concerns, please feel free to reach out. Thank you for giving us the opportunity to serve you. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our staff, especially Michael, made your new vehicle purchase a great and satisfying experience. Providing excellent service and making the car-buying process easy for our customers is a top priority. If there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you in the future. Enjoy your new car! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great experience at Jackson Acura, and we appreciate your kind words about our team. It's our goal to provide exceptional service, and we're delighted that you feel well taken care whenever you visit! If there's anything more we can do for you, please don't hesitate to reach out. We truly value your patronage, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your glowing review! We're delighted to hear that you found your experience pain-free. Our goal is to make the car buying process as enjoyable as possible. And it's wonderful that both Michael and Joey provided attentive and effective support. We're honored to have landed on your top list of positive car purchasing experiences. Thank you for choosing Jackson Acura; we look forward to serving you in the future. Enjoy your new car! Warm Regards, Jackson Acura Team.

Jackson Acura responded

We appreciate your feedback on your experience at Jackson Acura. It's wonderful to hear that you found the service courteous, enjoyed the good coffee, experienced no excessive pressure, and were pleased with the great pricing. It's always a positive sign when customers are satisfied with both the dealership and the car they've chosen. Kudos to Michael for his great assistance! We hope you continue to enjoy your car, and we look forward to serving you in the future! Warm Regards, Jackson Acura Team