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Michael Wemmer
Michael Wemmer at Heiser Toyota
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Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Michael Wemmer

April 24, 2025

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Employee Rating

I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. More

by MICHELLEBARBA
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 24, 2025

Heiser Toyota responded

Michelle, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. More

by RGRIFFITHS
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 22, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Great follow up on concerns and prompt service, I also know what to do with any additional concerns More

by melaniebredeson
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Recommend Dealer
Yes
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Apr 22, 2025

Heiser Toyota responded

Dear Melanie, Thank you for taking the time to complete a review. We are so glad to hear you had a positive experience at Heiser Toyota. We are deeply appreciative of your business and look forward to your next visit!

April 19, 2025

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I love my Tundra. I have gotten great service through Heiser. Also got great advice from the service department. More

by BBAHR0
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Recommend Dealer
Yes
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Apr 19, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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Staff was helpful and communicative. Good explanation of inspection results and subsequent recommendations. Wait time is always a bit long for an oil change but worth the attention to de More

by lisahill28
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Recommend Dealer
Yes
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Apr 18, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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I drive 25 mins out of my way to go there vs Andrew Toyota which is 3 mins away from my house More

by INFO@RILEYSANDWICH.COM
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 18, 2025

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2025

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I was helped very good and everyone was so professional, and I want to give a big thank you to Jose or James I think he drove my stick shift card in . And he very nice . More

by cesar.703
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor, Peter Miszewski, Tom Lowther , Jose ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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Apr 18, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

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Employee Rating

Mike is an excellent advisor. He is thorough in the details needed for both current and future service on my vehicles. He sets the bar high for advisor rating. More

by hunter42
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 17, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2025

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Very efficiently run Staff answers all questions Explains what has been done with your car before you leave Shares what to expect at your next service appointment More

by Customer xyz
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2025

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Employee Rating

Mike kept me in the loop and provided great recommendations on things I should have serviced. He also sent a video of the work being performed on my vehicle. 5 Star Rating! Thanks Mike More

by DSPK5216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther

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Apr 10, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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