Michael Wagner
Sales Consultant
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
Married with four children, in the industry for five years, interests include hiking, biking, camping, anything outdoor related, and old muscle cars.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Toyota Certified
61 Reviews
Write a Review61 Reviews of Michael Wagner
September 15, 2022
The level of service at Russ Darrow was first class and they keep their commitments they keep their commitments More
Other Employees Tagged: Travis Schubert, Cole Lutz, Matthew Buettner, Heather Gagliano, Danae Behnke, Jim Dunker, Jerry Chuprinskas, Travis Derosier
August 06, 2022
Phenomenal service! ! Mark and Mike take care of me every time…. This is my 3rd vehicle and will be back for the next ! Mark and Mike take care of me every time…. This is my 3rd vehicle and will be back for the next More
Other Employees Tagged: Mark Bechler
June 21, 2022
Great people to work with. From start to finish. They delivered exactly what they promised, Nice to know that type of quality service still exists, From start to finish. They delivered exactly what they promised, Nice to know that type of quality service still exists, More
Other Employees Tagged: Danny Shutts, Mark Bechler
May 19, 2022
Updated to my original review. The beginning experiences with this dealer were a little shaky. Basically I was under the impression my son was going to be given a verbally agreed The beginning experiences with this dealer were a little shaky. Basically I was under the impression my son was going to be given a verbally agreed upon deal. I personally spoke to the sales person before he gave a deposit for a vehicle he wanted to order. I was shocked by the deal while we were in the finance office and put back a little bit by what my son thought was the deal vs what it actually was. We ended up taking the car because we felt our hands were tied in todays market but was not happy and expressed it via reviews and emails. The right person reached out and we had a very nice discussion. This person took the time out of his day to talk to my son and I about the situation. Knowing the truth is in the middle but also understanding perception from the customers point of view needs to be addressed. He listed to our story and offered us our original requested starting point as we felt it was requested (Which was basically MSRP for a built on the website order and the maintenance package.) This completely tuned the situation around and do feel like they handled it in a way I was not expecting. Thank you so much for listening and working with us to earn my respect. Rob Arneson More
April 17, 2022
I drove 45 minutes to this friendly and attentive dealership. The overall purchasing process was smooth & quick. There was absolutely no pressure to buy from the salesman. dealership. The overall purchasing process was smooth & quick. There was absolutely no pressure to buy from the salesman. More
November 28, 2021
Dan in the Service Dept. is always very efficient and friendly gets repair done in a timely manner. Always willing to answer any questions that I have with a solid answer. friendly gets repair done in a timely manner. Always willing to answer any questions that I have with a solid answer. More
Other Employees Tagged: Daniel Rouse