Michael Van Hoose
Fixed Operations Director
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
330-673-3139 ext 107
Read moreDealership Experience
13 yrs, 8 mos
48 Reviews
Write a Review48 Reviews of Michael Van Hoose
October 30, 2024
Very caring and trying to get everything done As quickly as possible, very experienced in giving good customer care and service as possible, very experienced in giving good customer care and service More
Other Employees Tagged: Joe Hilliard, Scott Abdon
October 16, 2024
Easy place to get work done esp if you got vehicle there. Friendly, quick, and easy to schedule an appointment. Friendly, quick, and easy to schedule an appointment. More
Other Employees Tagged: Joe Hilliard, Tina Kelly, Brian Binegar, Melissa Dolan , Harley Burrows
September 20, 2024
Ive worked with dozens of dealerships over the years and Klaben is the Absolute best dealership to work with from sales to service. Mike will go above and beyond in service to make sure you are satisfied w Klaben is the Absolute best dealership to work with from sales to service. Mike will go above and beyond in service to make sure you are satisfied with everything. Sometimes they can take a little longer than expected but they are always busy so you will have that at times.. As for sales- never any pressure, always try their best to work a deal and get it done. There is only one dealership I have bought multiple cars or stuck with for service over the years in my life and its this dealership. Dont waste time going to any others. If you want to be treated the right way and be comfortable with a dealership working on your car this is the place. More
Other Employees Tagged: Jimmy Boone
April 14, 2024
Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If it going to be longer than a couple of hours, he will arrange for a free rental for you. I have had several vehicles in service with Klaben and they always do the right thing. I feel very confident in their service team to take excellent care of my vehicle. More
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Brian Franklin, Ken Harris
March 09, 2024
Employees were all friendly an listened to me about my radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. More
Other Employees Tagged: Joe Hilliard , Albert Klaben III
February 21, 2024
One star only because there isn't anything lower. Waited 4hrs. Kept getting the run around , Waited 4hrs. Kept getting the run around , More
Other Employees Tagged: Joe Hilliard, Tina Kelly, Brian Binegar, Jeff Ashley, Melissa Dolan , James Arnold, Danny Gauthier, Albert Klaben III, Logan Rich
February 16, 2024
Klaben takes care of their customers, its as simple as that. Mike has gone above and beyond for me and I am extremely happy with the service I have received. Logan communicated really well with me throu that. Mike has gone above and beyond for me and I am extremely happy with the service I have received. Logan communicated really well with me throughout the process of service . I have been bringing my Jeep here since we bought it and will continue to do so because of the way Mike has handled me as a customer. Thank you More
Other Employees Tagged: Logan Rich
January 02, 2024
Joe Hilliard and team were friendly, professional, and took care of everything needed! Will be back! took care of everything needed! Will be back! More
Other Employees Tagged: Joe Hilliard, Brian Binegar, Jeff Ashley , James Arnold, Amanda Davis, Logan Rich
October 19, 2023
Carl Esker always goes above and beyond to help myself and my wife, he is friendly, knowledgeable and professional. and my wife, he is friendly, knowledgeable and professional. More
Other Employees Tagged: Joe Hilliard , Carl Esker
September 14, 2023
John Rebeck, Jim Arnold you guys did a great job. Thank you! Will be back!!! Thank you! Will be back!!! More
Other Employees Tagged: Jeff Ashley , James Arnold, John Rebeck