Michael Troedel | Page 5

During my visit for a routine oil change, I was made to wait for several hours — an unacceptable delay for such a basic service. What’s even more concerning is that my vehicle has an outstanding recall tha wait for several hours — an unacceptable delay for such a basic service. What’s even more concerning is that my vehicle has an outstanding recall that still has not been scheduled or addressed. I have yet to receive confirmation or a timeline for when this critical safety issue will be resolved. Frankly, the only reason I continue to bring my vehicle to your location is because of your sales representative, Silvio, whose professionalism and customer care are exceptional. His support is the one redeeming part of an otherwise frustrating experience. More

by GUSTRO81 Verified Customer Verified Customer

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When it comes time for any work to be performed on my car I take it to the pros. Simply put, from the moment you step into the dealership you know you're getting an elevated experience. I take it to the pros. Simply put, from the moment you step into the dealership you know you're getting an elevated experience. More

by ANDREWLEESIMMS Verified Customer Verified Customer

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Fast, friendly, and professional service! They fixed my car quickly and kept me well-informed throughout. They fixed my car quickly and kept me well-informed throughout. More

by stevenschroe Verified Customer Verified Customer

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Michael took excellent care of me when I had to bring the tonale in for a recall item. The loaner guy Rene is amazing and very helpful. tonale in for a recall item. The loaner guy Rene is amazing and very helpful. More

by JILLCSELLS Verified Customer Verified Customer

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Nothing negative to say about my experience with Micheal. Has usual everything was on point.He was expecting me for the recall and made sure i didn't have any other problems with my car.Thank you Has usual everything was on point.He was expecting me for the recall and made sure i didn't have any other problems with my car.Thank you More

by ROBERTDASS101 Verified Customer Verified Customer

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Michael is a pleasure. He has a positive demeaner and has always been very professional and kind. Very easy to work with and I really appreciate having him work with me. He has a positive demeaner and has always been very professional and kind. Very easy to work with and I really appreciate having him work with me. More

by JBECKER8 Verified Customer Verified Customer

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Michael is a pleasure to deal with. I highly recommend Ferrari Ft Lauderdale for sales and service. I highly recommend Ferrari Ft Lauderdale for sales and service. More

by jared.woolf Verified Customer Verified Customer

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Michael is amazing! ! He stays on top of everything. He is very diligent and professional. ! He stays on top of everything. He is very diligent and professional. More

by jared.woolf Verified Customer Verified Customer

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Great knowledge and respect for client. Outstanding job with beverage and talking about the different models and tour of the floor making things at home! Outstanding job with beverage and talking about the different models and tour of the floor making things at home! More

by DEAN.MARAGOS Verified Customer Verified Customer

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Michael was very professional and extremely helpful. He kept me apprised of all the work that needed to be done with no surprises. He kept me apprised of all the work that needed to be done with no surprises. More

by SCOTT@AMYGLAW.COM Verified Customer Verified Customer

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