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Michael Torres
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51 Reviews
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51 Reviews
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51 Reviews of Michael Torres
June 04, 2024
Excellent service staff that are available to make your life easier anytime you need their vehicle support. Easy going and educated guys to deal with. I expect to keep moving forward with those guys and MA life easier anytime you need their vehicle support. Easy going and educated guys to deal with. I expect to keep moving forward with those guys and MAZDA cars, of course! Thanks guys for being so professional on maintenance and customer services. More
by Reinerio Benega
Other Employees Tagged: Dylan Roberts, Elle Cervantes, Joshua Vasquez, Damian Escobedo, Tony Mattingly
February 13, 2024
I brought my car in for tire pressure problem. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. More
by Tam
Other Employees Tagged: Elle Cervantes
October 22, 2023
This dealership and all of its employees are a first-class group and go out of their ear to help first-class group and go out of their ear to help More
by Zest4Life
Other Employees Tagged: Jim Feinstein, Jeff Walker, Joshua Vasquez
September 30, 2023
Thus dealership used to be great. Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyon Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyone else but him. And ontop of that while one's mother has a medical procedure. They will go to such lengths to illegal trespass into a garage (without warning) when promised to trade vehicles. They will steal one's car loaner by trespassing. And go back against their word to drop off one's vehcile [ which still does not have warranty repairs fulfilled. Noticed less then 24 hours after a high jacking car situation?] I go to church. I've been to and from dealerships at leave 22+ years of my life. If my grandfather was alive he would stand for such unprofessionalizism. Also tustin mazda service no longer cares about the customer. Their needs. Their needs with their car to be repaired under warranty. I'm under 15k in total mileage. Started going to this location around two years ago. Yes Elle can be helpful. But I feel bad for her having to clean up Michael Torres mess. Work with anyone but Michael Torres- he will not fix one's vehicle NO. MATTER. WHAT. I currently have my vehicle. It's unsafe to drive after it going to this service center. Anything warranty related will not be fixed (current day). More
by NotMichaelTorres
Other Employees Tagged: Janell Keogh, Elle Cervantes, Damian Escobedo , Run away from Michael Torres. He will harass you. Especially if one is a female.
August 17, 2023
I called this dealer first thing in the morning and brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professi brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professional. I dealt with Mike and he delivered on what he promised. I'd recommend him and this dealer. More
by nm
August 09, 2023
Great service. Friendly and helpful service personnel and nice atmosphere. Vehicle service was done on time. Damian was very helpful. Friendly and helpful service personnel and nice atmosphere. Vehicle service was done on time. Damian was very helpful. More
by Gishu
Other Employees Tagged: Elle Cervantes, Damian Escobedo
August 05, 2023
Excellent dealership, great timely service, and very professional, you can get coffee, water, wifi, and they offer ice cream or sandwiches sometimes, overall excellent service and would definitely recom professional, you can get coffee, water, wifi, and they offer ice cream or sandwiches sometimes, overall excellent service and would definitely recommend them More
by M.Z
Other Employees Tagged: Jeff Walker, Omar Jasso, Chance Asue, Janell Keogh, Dylan Roberts, Elle Cervantes, Joshua Vasquez, Damian Escobedo, Tony Mattingly
July 27, 2023
The warm welcoming atmosphere & clear communication is the major key in trust I have with this dealership the major key in trust I have with this dealership More
by Des
Other Employees Tagged: Dylan Roberts, Elle Cervantes, Joshua Vasquez, Damian Escobedo, Tony Mattingly
July 19, 2023
This dealership puts the customer first. They are way better than any dealership I have ever come across. They are way better than any dealership I have ever come across. More
by jnasers
Other Employees Tagged: Joshua Vasquez
May 07, 2023
So disappointed in their service. Had the same problem for two years - but it never was fixed. Once it came off warranty they wanted $60 to repair it. Don't both taking your car he Had the same problem for two years - but it never was fixed. Once it came off warranty they wanted $60 to repair it. Don't both taking your car here - they are all about service charges. More
by Mazda owner
