Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
244 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

Spanish Spanish

5.0

244 Reviews

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244 Reviews of Elle Cervantes

May 20, 2024

Dealership Rating
Employee Rating

Elle is simply the best. She has helped us during several years and her level of service is always great. She is very honest and always keeps us informed about status updates More

by Dafne C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

May 11, 2024

Dealership Rating
Employee Rating

Damian is the best. Hands down. I love this dealership and Damian is so on point with the service and very personable. I have and always will recommend Tustin Mazda and More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo , Gregg

May 11, 2024

Dealership Rating
Employee Rating

Elle is the best👍 She is very professional, honest and helpful I definitely recommended her to those ones who look for a real care More

by Hiva Mohseni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 25, 2024

Dealership Rating
Employee Rating

Service is prompt and staff is great. Communication done throughout visit. Elle is fantastic, highly recommend. More

by Nclink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Dealership Rating
Employee Rating

Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. More

by jevenson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Dealership Rating
Employee Rating

Elle is always very responsive to our concerns. Services are always quick. I appreciate the mechanic video explanation More

by Mrsgonzogang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 18, 2024

Dealership Rating
Employee Rating

Like all dealerships very expensive. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. More

by Raquel1234angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Apr 19, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 23, 2024

Dealership Rating
Employee Rating

They are easy to schedule service with, the team is friendly, informative and I love my Mazda More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2024

Dealership Rating
Employee Rating

Elle was helpful and professional She was very accommodating I look forward to working with Elle next time I have service on my new Mazda More

by Kathy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of visiting Tustin Mazda Service Center, and I must say it was an outstanding experience from start to finish. The level of service and professionalism exhibited by the entir More

by TL98765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elle Cervantes

Feb 22, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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