Michael Thorn
Michael Thorn at Performance Buick GMC
Refer Me

Michael Thorn

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.9
229 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

8 yrs, 11 mos

4.9

229 Reviews

Write a Review

229 Reviews of Michael Thorn

November 19, 2024

Dealership Rating
Employee Rating

Got the car fixed quickly and before they said it would be done. Did a great job More

by chris.sartor73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Performance Buick GMC responded

Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 16, 2024

Dealership Rating
Employee Rating

Sooo satisfied with the quality of service. Nothing but trusted, honest, and caring employees. This is the second time I've had major repairs done here and I've found that whether you are ha i More

by STEVEWILSONHDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Performance Buick GMC responded

Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 12, 2024

Dealership Rating
Employee Rating

This place has THE best service department! They really took care of me and my cars issues. More

by MICHAELPINTOHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anderson was awesome

Nov 13, 2024

Performance Buick GMC responded

Thank you, Michael, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 31, 2024

Dealership Rating
Employee Rating

The staff are pleasant and helpful. Easy drop off area. The have great communication with the owner on what requires attention and repair. More

by ljcpassat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 29, 2024

Dealership Rating
Employee Rating

I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. More

by FHERNANDEZ053193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Performance Buick GMC responded

Thank you for taking the time to our service department a great review. We are grateful for your business and are pleased to hear about your positive experience with our team. Please drive safely and come back to see us again in the future!

October 25, 2024

Dealership Rating
Employee Rating

Performance GMC has been my go-to for years, thanks to the exceptional service provided by the service manager, Mike Thorn, and Anderson Sanchez. Their dedication to ensuring my trucks are repaired quickl More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anderson Sanchez

Oct 27, 2024

Performance Buick GMC responded

Thank you, Drew, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Mike and Anderson. We appreciate your business and wish you many safe miles!

October 04, 2024

Dealership Rating
Employee Rating

Overall a good experience. Was not happy about the pricing to program and replace a new key however. More

by Flag419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and appreciate your feedback on the pricing to program and replace a new key. All reviews help us to make changes where necessary. Thanks again!

September 24, 2024

Dealership Rating
Employee Rating

Great place for service, place was very clean, and people were very pleasant. Would highly recommend. More

by ebachorik94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips

Sep 24, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 26, 2024

Dealership Rating
Employee Rating

I worked with Anderson in the service dept and he was very helpful throughout the entire process. Great attention, professional and courteous. More

by BRMICHAELFRIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anderson. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 19, 2024

Dealership Rating
Employee Rating

Performance Buick GMC is a professional organization, they provided good service from start to finish. Thank you More

by JCAVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

1
...

Dealership Inventory (174 Vehicles)

used 2021 GMC Canyon car, priced at $36,900
2021 GMC Canyon
used
Summit White exterior
Automatic
Four-wheel Drive
used 2021 Buick Encore car, priced at $18,951
2021 Buick Encore
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive
used 2021 Buick Encore GX car, priced at $19,924
2021 Buick Encore GX
used
Deep Azure Metallic exterior
Automatic
All-wheel Drive
used 2004 Chevrolet Corvette car, priced at $21,994
2004 Chevrolet Corvette
used
Medium Spiral Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $78,580
2024 GMC Sierra 1500
new
White Frost Tricoat exterior
Automatic
Four-wheel Drive
used 2021 Buick Encore GX car, priced at $22,481
2021 Buick Encore GX
used
Satin Steel Metallic exterior
Automatic
All-wheel Drive