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Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.8
327 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

4.8

327 Reviews

Write a Review

327 Reviews of Michael Thorn

March 10, 2026

Dealership Rating
Employee Rating

Great job they kept there word on getting me out in time to pick up my kids More

by SCOTTANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Performance Buick GMC responded

Thank you, Scott, for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

February 22, 2026

Dealership Rating
Employee Rating

Fantastic services, great work, service manager was super nice and helpful. Did everything i needed More

by ME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

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Feb 23, 2026

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

February 18, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Work done right the first time. The complimentary car was was icing. Great experience. More

by STOMBALAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Junior

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Feb 18, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 13, 2026

Dealership Rating
Employee Rating

John's performance was exceptional, as he ensured the vehicle was returned in optimal condition. More

by edla07111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Chris Wells, Mark Bougas, Dwight Phillips, Jacob Stevenson

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Feb 18, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 04, 2026

Dealership Rating
Employee Rating

Entire experience from scheduling service to completion was handled professionally,will definitely continue using this dealership for all future needs. More

by jns1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 02, 2026

Dealership Rating
Employee Rating

The salesman was friendly, and the maintenance service was also satisfactory. It's excellent! God job More

by SIMJW1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 31, 2026

Dealership Rating
Employee Rating

Fantastic experience. This is the 2nd truck I bought at Performance GMC And will not be the last. More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Rivera, Dwight Phillips, Jacob Stevenson

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Feb 11, 2026

Performance Buick GMC responded

Congratulations on your new truck! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

Feb 11, 2026

cshannon responded

This is my 2nd truck purchased from Performance GamC and it won’t be my last. Wilton knew his product super well and made it extremely easy for me to walk in with my first truck and walk out with a new vehicle.

January 30, 2026

Dealership Rating
Employee Rating

Service department is great, staff was very helpful. Will definitely be back for future service and purchase needs. More

by PCASALE10
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

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Feb 11, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2026

Dealership Rating
Employee Rating

Outstanding service coordinated by John and Eddie. They always get it right for me. I wont let anyone else touch my truck... More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John & Eddie

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Feb 11, 2026

Performance Buick GMC responded

Thank you, James, for the great review. It is our pleasure to hear about your positive experience with John, Eddie and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Bought the vehicle here and always return for al its needs More

by planebuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Hoyt

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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