The bad news was that after 34,000 miles, my engine
failed in my Yukon. New engine was ordered and under warranty but took over a month to replace. The good news was that the service department was gre
failed in my Yukon. New engine was ordered and under warranty but took over a month to replace. The good news was that the service department was great. I received a loaner car, and they kept me updated on the progress. Call-Outs to Stephen and Mike as well as Sanderson.
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by Bekk
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2025 -
Performance Buick GMC responded
Thank you for taking the time to write us a review. We apologize for the inconvenience but we are happy to hear that it worked out..
It is our pleasure to hear about your positive experience with Stephen, Mike and Sanderson. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
Exceptional customer service from Michael Thorn.
Dedicated sales staff of Antony, Kyle and especially Brian Montoya. Brian helped us multiple times understand the features on our new Buick Enclave.
Dedicated sales staff of Antony, Kyle and especially Brian Montoya. Brian helped us multiple times understand the features on our new Buick Enclave. Thank you again Brian.
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by Kjklk0342
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Montoya Kyle Bennet, Anthony LaManna all five stars. Whoever hired this team knew what he was doing.
Jan 05, 2025 -
Performance Buick GMC responded
Congratulations on your new Buick Enclave! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anthony, Kyle and Brian. We appreciate your business and wish you many safe miles in your new vehicle!
Everything was great and everything was taken care of.
Will always come back. Thanks a lot!
Will always come back. Thanks a lot!
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by thomas.walker
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2024 -
Performance Buick GMC responded
It is our pleasure to hear about your positive experiences with our service team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!
As I tell my family and friends, Performance has been
working on my car’s maintenance, because they get it right the first time. I am treated well in a clean, spacious environment while I wait for the co
working on my car’s maintenance, because they get it right the first time. I am treated well in a clean, spacious environment while I wait for the completion of service. My customer service rep was Stephen, Diana, receptionist. Everyone, including those behind the scenes in management, mechanics, and those who wash the car, make it so I leave satisfied with a smile. Thank you all, and Merry Christmas, Happy Holidays, and a happy, healthy, prosperous 2025!
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by skyvisions
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen, Diana
Dec 14, 2024 -
Performance Buick GMC responded
It is our pleasure to hear about your positive experience with Stephen, Dina and the rest of our team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!
Really pleasant experience every time I bring my car for
service.
The professionals at the service department always very helpful.
Thank you.
service.
The professionals at the service department always very helpful.
Thank you.
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by Cazafco
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Performance Buick GMC responded
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
great communication, fantastic experience from start to
finish, highly recommend them for sales and service
finish, highly recommend them for sales and service
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by DAVE@WAVERLYTV.COM
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2024 -
Performance Buick GMC responded
Thank you, Dave, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Got the car fixed quickly and before they said it would
be done. Did a great job
be done. Did a great job
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by chris.sartor73
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Performance Buick GMC responded
Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Sooo satisfied with the quality of service.
Nothing but trusted, honest, and caring employees. This is the second time I've had major repairs done here and I've found that whether you are ha i
Nothing but trusted, honest, and caring employees. This is the second time I've had major repairs done here and I've found that whether you are ha ing routine maintenance or large repairs done here, you are treated with the utmost professionalism.
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by STEVEWILSONHDS
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2024 -
Performance Buick GMC responded
Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
This place has THE best service department!
They really took care of me and my cars issues.
They really took care of me and my cars issues.
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by MICHAELPINTOHOMES
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anderson was awesome
Nov 13, 2024 -
Performance Buick GMC responded
Thank you, Michael, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
The staff are pleasant and helpful.
Easy drop off area. The have great communication with the owner on what requires attention and repair.
Easy drop off area. The have great communication with the owner on what requires attention and repair.
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by ljcpassat
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Performance Buick GMC responded
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!