Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
111 Reviews

Dealership Experience

2 yrs, 10 mos

4.8

111 Reviews

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111 Reviews of Michael Souter

August 25, 2025

Dealership Rating
Employee Rating

Everyone was so amazing and kind. The advice was great. No one is pushy. I even witnessed things I didn’t know happened like the service department, squeezing in walk-ins for mechanic More

by lskogseth
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Whoever the cashier was on Friday

Aug 26, 2025

Dover Honda responded

Thank you for the outstanding review! We appreciate your feedback and will share it with our team as well as our cashier. Thank you, from all of us at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 23, 2025

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Good quick and cheap car service alfor honda cars like a civic 2020 black sport More

by Jj
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Recommend Dealer
Yes
Aug 25, 2025

Dover Honda responded

You’re a star for giving us five stars! We’ll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 22, 2025

Dealership Rating
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In my mind you are an excellent dealership, and if anyone from your area wants a recommendation I would glady give a thumbs up More

by NANNAIRENEANDREW
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Recommend Dealer
Yes
Aug 22, 2025

Dover Honda responded

We are grateful for your recommendation of Dover Honda! It is an honor to have earned your confidence and we hope to work with you again in the future. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 22, 2025

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Alicia is always a pleasure to work with and explains fully why and what needs to be done More

by sbfantasia
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Recommend Dealer
Yes
Aug 25, 2025

Dover Honda responded

We’re glad you had a great experience! Thanks for the five stars! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 20, 2025

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Clean, organized, great customer service at a reasonable price. Lindsey and the team are dedicated to doing a top notch job More

by RSPEAR925
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Recommend Dealer
Yes
Aug 21, 2025

Dover Honda responded

We're thrilled to hear Lindsey and the team impressed you with their dedication and professionalism! Thank you for choosing Dover Honda and for sharing your feedback. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 19, 2025

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Great service,very good tech. No wait.,got to talk with Michelle in sales while I waited More

by GUAYMARLENE8
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Dover Honda responded

Thank you for sharing your experience! Michelle & the team appreciate your review and hope to see you again next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 18, 2025

Dealership Rating
Employee Rating

Michael greeted me as I pulled up in line for oil change & tire rotation he was friendly professional & knowledgable. When I went to leave I noticed the back left side exhaust (it was a fake one to balance More

by SUSTACEY56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

Aug 19, 2025

Dover Honda responded

Thank you for sharing your experience! We’re thrilled to hear Michael and the team were able to assist with your concerns. We’re always here if you need anything else! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 17, 2025

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Employee Rating

Transparent with service and cost. I only dealt with Michael and he explained everything and reviewed the multi point check list with me. More

by moda0
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Dover Honda responded

Thank you for sharing your thoughtful feedback about Michael. Your support is truly appreciated by all of us at Dover Honda! See you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 13, 2025

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We have been loyal Dover Honda customers for years. Their service center is truly exceptional! More

by dweber0317
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Recommend Dealer
Yes

Other Employees Tagged: Ken at the Service Department is always knowledgeable and helpful.

Aug 14, 2025

Dover Honda responded

Thank you for your loyal business! We're grateful for all of your support over the years and look forward to serving you for many more! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 13, 2025

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Employee Rating

Had a great experience at Dover Honda. They helped me get the parts and service I needed. More

by FOSTER.CARTER.W
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2025

Dover Honda responded

We’re glad we could go that extra mile for you! Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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