Michael Ryba

This dealership has REALLY GREAT Customer Service! All members work as a TEAM to answer any questions and complete the deal! I was particularly impressed with Willie when I inquired about a vehicle. All members work as a TEAM to answer any questions and complete the deal! I was particularly impressed with Willie when I inquired about a vehicle. He emailed me a Personalized Video of everything on the exterior and Interior! He was in constant contact with me answering any questions I had. Further, if he didn't know the answer, he contacted the right person who could answer my question. A special "shout out" to Steven Aylward who worked on his day off to help "finish" the paperwork! My purchase of the vehicle went well and I would highly recommend this dealership!!! More

Report | Print

This was probably the most seamless and pleasant transaction I’ve ever had buying a car I cannot say enough about Barry and how easy he made this. He kept me informed every step of the way. I will d transaction I’ve ever had buying a car I cannot say enough about Barry and how easy he made this. He kept me informed every step of the way. I will definitely recommend this dealership!!!! More

Report | Print

Best selection. Superior Sales/Service Staff. Joe assisted designing, ordering, delivering my 3rd Benz! Joe has Exceptional Customer Service, followup, and vast auto knowledge! Thank you! assisted designing, ordering, delivering my 3rd Benz! Joe has Exceptional Customer Service, followup, and vast auto knowledge! Thank you! More

Report | Print

Colin was fabulous! He was very knowledgeable and Colin was fabulous! He was very knowledgeable and really took the time to understand our needs. Get us up to date every step of the way! We Colin was fabulous! He was very knowledgeable and really took the time to understand our needs. Get us up to date every step of the way! We highly recommend him! More

Report | Print

This was THE absolute best experience buying a car I have EVER had! First class treatment from the moment I walked. I visited two other local Mercedes dealership and was disappointed, North Olmsted couldn’t EVER had! First class treatment from the moment I walked. I visited two other local Mercedes dealership and was disappointed, North Olmsted couldn’t have treated my husband and I any better than they did. I am a customer for life. More

Report | Print

Best car buying experience I have ever had. Barry was great as well as Steve. I fist came to Mercedes of North Olmsted for service of my 2001 Mercedes. The great service is why I purchased my new Merced great as well as Steve. I fist came to Mercedes of North Olmsted for service of my 2001 Mercedes. The great service is why I purchased my new Mercedes from them. More

Report | Print

Great experience!! Would use this dealership again!! Nothing but positive feeling!! Can’t wait to put a few miles on the GLC!! Even my dog likes it Nothing but positive feeling!! Can’t wait to put a few miles on the GLC!! Even my dog likes it More

Report | Print

That was by far the best car experience I have ever had. Those guys were great from beginning to end. The entire team rocked!!!!!! Phenomenal!!!!!! Those guys were great from beginning to end. The entire team rocked!!!!!! Phenomenal!!!!!! More

Report | Print

Marlon Redmon was exceptionally knowledgeable and patient while assisting me. I drive off the lot feeling very confident and satisfied. the selection of the staff I met were very friendly and welcomi patient while assisting me. I drive off the lot feeling very confident and satisfied. the selection of the staff I met were very friendly and welcoming! More

Report | Print

It was a great decision to choose Mercedes North Olmsted to buy my wife her 1st GLS. I was amazed by the very friendly happy attitude in this dealership. They worked with us on every detail. They made it si to buy my wife her 1st GLS. I was amazed by the very friendly happy attitude in this dealership. They worked with us on every detail. They made it simple quick smooth buying experience with upfront pricing with no strings attached. Thank you for surprising my wife with a cake on her Birthday on the day she has the car delivered. I will definitely come for more when due to switch my BMW. Thank you Matt, Joe and mike Sameh and Eva More

Report | Print