Michael Rhima
Michael Rhima at eCarOne
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Michael Rhima

Vice President

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

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4.5
28 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

4.5

28 Reviews

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28 Reviews of Michael Rhima

August 15, 2024

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Employee Rating

I purchased a 2021 Tesla Model 3 from Paul and it was a great experience. It had been a few years since I purchased a pre-owned car, which can be a very stressful experience. However, Paul and the eCarOn More

by rbb8634
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Adkins, Ash Osman

Oct 16, 2024

eCarOne responded

Thank you for taking the time to share your experience and for choosing eCarOne for your Tesla Model 3 purchase! We’re delighted to hear that Paul and the management team made your car-buying experience pleasant, especially after a few years away from purchasing a pre-owned vehicle. It's great to know that we could address any issues you encountered and that your Tesla was in pristine condition. We truly appreciate your consideration for future purchases, and we look forward to assisting you again when you’re in the market for another higher-end pre-owned vehicle. Enjoy your Tesla!

July 24, 2024

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Back at eCarOne for another car purchase. Everyone is super helpful & friendly. They were also honest and efficient through out the whole process; They answered all my questions with 100% tra More

by Toaaabdelzaher
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Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Ash Osman, Elias Sahwani , Angela Britton

Oct 21, 2024

eCarOne responded

Thank you for choosing eCarOne once again for your car purchase! We’re thrilled to have earned your trust and appreciate your kind words about our team’s honesty, efficiency, and commitment to transparency. It's always a pleasure to help valued customers like you, and we’re glad you found our cars to be in excellent condition. Your recommendation means a lot to us, and we’re grateful for your continued support. Enjoy your new vehicle, and we look forward to serving you again in the future!

June 26, 2024

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My service after the sale is unacceptable, my temp tag for my vehicle expired even though they had over 40 days to resolve it. I wouldn’t recommend buying from this dealership if you’re out of state.Due t More

by dredmovie
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kim Tran

Oct 15, 2024

eCarOne responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your temporary tag and for the frustration this caused, especially regarding your out-of-town trip. We understand how critical it is to have all documentation processed promptly, and it’s disappointing to hear that we fell short in this area. At eCarOne, we aim to make the post-sale process as seamless as possible, including handling registration and tag matters efficiently, even for out-of-state customers. While we strive to meet all deadlines, there are instances where delays can occur due to factors outside of our immediate control. However, we recognize that this does not lessen the frustration or inconvenience, and we sincerely regret that it impacted your ability to use your vehicle as planned. We take your feedback seriously and will be reviewing the situation with our team to ensure we improve communication and the processing time for out-of-state transactions. Your experience is not reflective of the level of service we strive to provide, and we hope you will consider giving us another chance to restore your confidence in us. If there is anything we can do to assist with your current situation or further address your concerns, please feel free to reach out. We value your business and would appreciate the opportunity to make things right.

June 04, 2024

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Amazing dealership! Right as we got out of our car to look Tanner offered to help us! Then we walked right out of here with the car of my dreams! More

by emmabilderback
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Nguyen

May 11, 2024

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It was SO EASY to buy my car at eCarOne! Johnny was extremely helpful and efficient, and the entire process was smooth and quick. There was zero pressure, which I really appreciated. I 1000% More

by Emilybrandon
Sales Price Transparency
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Recommend Dealer
Yes

April 18, 2024

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Excellent place to do business always friendly great service and very respectful could not ask for any better. More

by Vipergts
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Recommend Dealer
Yes
May 23, 2024

eCarOne responded

Thank you for your review. So happy to hear the team took great care of you. Congrats on your new Rover. We appreciate the continued business. Hope to see you again in the future.

August 25, 2023

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Our experience with Johnny Tran and manager Michael Rhima was extraordinarily good. They were both very professional, knowledgable and helpful. Elias Sahwani, the finance manager was also very helpful with More

by DW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Johnny Tran

July 24, 2023

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I do not recommend this dealer. They added over $2000 worth of add-on nonsense that I specifically asked them not to do. when I got home and double checked the paperwork, the fees w More

by SeanD
Sales Price Transparency
Finance Experience
Recommend Dealer
No

April 25, 2023

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Big shout out to the man of the hour Johnny! He was so much help and very patient with me. It was a hard decision because I saw another vehicle on the lot that I loved as well but the 2020 lexu More

by anthony.is35021
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Elias Sahwani, Johnny Tran , Hosam Ahmed, Angela Britton, Jessi Lawrence, Scott Traylor

March 18, 2023

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Adrian was great! ! He was personable, nice, and got straight to the point when it came to showing us vehicles. Ask for him when you visit!! More

by Stephanie
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Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Ash Osman, Ahmad (Adam) Assi, Johnny Tran, Kim Tran , Adrian Lopez, Scott Traylor

1

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