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Michael Nelson
23 Reviews
23 Reviews of Michael Nelson
January 13, 2026
Stole my car alarm system. Removed it without permission.Or approval... Conor Egan thought it was funny. Now I still can't get an extra set of keys made. This company has royal Removed it without permission.Or approval... Conor Egan thought it was funny. Now I still can't get an extra set of keys made. This company has royally screwed me over.Can't even get warranty work done on my car. Go to any other Toyota.Except for roseville , toyota , they are owned by lithia motors. My entire family has bought cars from here no longer the case after ownership changed. THEY WILL NOT HONOR WARRANTY WORK. and will destroy your vehicle for bringing it in for work. More
by Roseville toyota
Other Employees Tagged: Dan Wermuth, Branden Rush, Chris Scarbrough, John Brunet, Mike Jaquez, Robin Bechthold, Tony Bernasconi, Lance Duarte, Patrick Brookins , Conor Egan
October 04, 2025
I like the treatment and I also liked the warranty how they treated me thank You they treated me thank You More
by guzman3904
Other Employees Tagged: Chris Martinez, Gerry Fuller, Kewal Singh, Robin Bechthold, Jim Seaman
December 16, 2024
Michael Nelson and toyota keep sending me unwanted emails with no way to unsubscribe. They obviously got a bad email address but do not check to see if it's a valid customer email before they start s emails with no way to unsubscribe. They obviously got a bad email address but do not check to see if it's a valid customer email before they start sending out their spam. Not appreciated and not very professional. More
by Unhappy customer
September 28, 2023
Very polite and knowledgeable staff nice and clean place respectful staff very friendly staff full cooperation with customer respectful staff very friendly staff full cooperation with customer More
by NAZIRK19962
Verified CustomerOther Employees Tagged: Branden Rush, Howard Sweeney, John Brunet, Kewal Singh, Tony Bernasconi, Lance Duarte, Patrick Brookins
September 28, 2023
I bought a 2015 Tundra from Roseville Toyota. We negotiated a price and they presented paperwork that added another $10,000 to upsell warrantys, ceramic coating, upholstry protection and other m We negotiated a price and they presented paperwork that added another $10,000 to upsell warrantys, ceramic coating, upholstry protection and other misc upsells. I declined all the upsells. The vehicle came with a 60 day warranty. After driving 2 days and putting about 60 miles on the truck I discovered an intermittant shimmy/ vibration at about 60-65 mph. I took it in to have them eliminate the vibration. They had it all day, then reported the shimmy was caused by aftermarket tires and wheels & any balancing would only be temporary and would not be covered by warranty. They charged me $209 to diagnose & recommended having them install factory tires and wheels for only another $2700. I feel violated and will not be returning to this dealership. Was a very uncomfortable experience. More
by JTATE747
December 07, 2018
Wasn't happy with service Kyle called me a liar Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going bac Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going back to roseville Toyota the best sales person I know . More
by Marissa
Other Employees Tagged: Kyle Schumacher , Cole Anderson, Cory Lunsford great service
November 15, 2018
Brake Malfunction The service center is amazing, the technician completed the work that was promise, after there was a problem with the E brake. Took vehicle back and M The service center is amazing, the technician completed the work that was promise, after there was a problem with the E brake. Took vehicle back and Micheal promised it would be done promptly. He was GREAT, Thank you Toyota. More
by ANTONIO.LAMAR84
Other Employees Tagged: Joaquin is the best hes always kind, showing me the best inventory for buying options. One of the BEST sales representatives you have in Roseville?
November 12, 2018
Great interaction and service Service required as usual noted by mileage. Bought from parts dept and installed right front mud flap. Had 2 filters replaced as suggested and left a Service required as usual noted by mileage. Bought from parts dept and installed right front mud flap. Had 2 filters replaced as suggested and left a happy camper More
by sreynoso51
October 30, 2018
Oil change It was a good visit exceot when I talked abouy my concerns to the advisors . He only seems to solve it by adding extra charges so I decided to make it It was a good visit exceot when I talked abouy my concerns to the advisors . He only seems to solve it by adding extra charges so I decided to make it quick in and out visit More
by VIKATELEPUN
September 24, 2018
Great experience in buying a car I like how the customer service are courteous in helping my family and I in selecting a vehicle. The dealership is up to date on their inventory and I like how the customer service are courteous in helping my family and I in selecting a vehicle. The dealership is up to date on their inventory and everyone is very professional and dedicated to giving good service. This is the fourth Toyota we have purchase with with them. Will come back for future purchases. More
by ANDUONG41
Other Employees Tagged: Chris Martinez , Joe Beitzel, Paul Hernandez, Mike
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