Mike has been with CitySide since 2009. He started on the sales floor and was promoted to Finance Manager. Mike's straight forward approach and friendly nature is a great addition to our management team. Mike is a car nut and Subaru Guru!
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Write a Review917 Reviews of Michael Nelson
May 07, 2014
Above and beyond Amazing Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at City side Subaru. From the mont I entered until I drove out with my New Car, the staff could not have been nicer. I must start with Tom D'Alessandro (WOW) he has to be the most pleasant sales person ever he took complete time with me,first explaining the engine and showing a few (very short tutorials) so I could understand the quality of my Legacy. When we went for a test drive, he was very calm and explain any details and options that the car had. Working with Tom was like being with a friend (this was day 1 of meeting him) THANK YOU TOM ! When it came to trading in my car, Tome introduced me to his manager Nate,again a pure pleasure. Nate was kind and very Generous with my trade in. Thanks Nate. Lastly, all my financing was done by Michael,fully explained everything before signing, he went trough it all again. I can't say enough about this Company. Most importantly Thank you Patrick B for sending me to City Side. I LOVE MY CAR ! More
Other Employees Tagged: Tom DAlessandro , Nate
March 31, 2014
Everything was wonderful and I am thrilled with my new car! Tom was friendly and informative. I met him when I was having my old Subaru serviced and was impressed with his knowledge of the new cars and car! Tom was friendly and informative. I met him when I was having my old Subaru serviced and was impressed with his knowledge of the new cars and his likeable personality so I called him when I was ready for my new car. Mike was great too and made the sale process easy. This is my second Subaru with this dealership in 5 years and everyone has been wonderful including the service department. Would highly recommend City Side & Tom especially. More
Other Employees Tagged: Tom DAlessandro
March 29, 2014
2nd time was just as wonderful Came in looking for a new car but left with a used car that was closer to my ideal on every level. I can't imagine buying a car from any other dealers Came in looking for a new car but left with a used car that was closer to my ideal on every level. I can't imagine buying a car from any other dealership! More
Other Employees Tagged: Mark Lidano
March 15, 2014
We tried a more local dealer but they were playing games with us. Gave us a ridiculous price for the Forester that was just not acceptable. Tried Truecar.com and found Cityside Subaru. They treated us wit with us. Gave us a ridiculous price for the Forester that was just not acceptable. Tried Truecar.com and found Cityside Subaru. They treated us with respect and like intelligent human beings. Gave us a great price and a better over;; deal. Better price on the trade in too. No haggling, they just came right out and gave us their best! These people here are the best! Don't even waste your time somewhere else. Just come here and get it done! Very professional! More
Other Employees Tagged: Nathan Williams , Rick White
December 23, 2013
I am totally satisfied with the experience, which was informed, patient, and understanding. The car is a dream and handles beautifully, I particularly like the four wheel drive for the snow experience i informed, patient, and understanding. The car is a dream and handles beautifully, I particularly like the four wheel drive for the snow experience in Massachusetts. More
Other Employees Tagged: Mark Lidano
December 07, 2013
This dealership had a large inventory and they were able to offer the best price in the region (I checked at least 10 other dealers in New England before making a final decision). They were extremely he to offer the best price in the region (I checked at least 10 other dealers in New England before making a final decision). They were extremely helpful with all the details, paperwork, registration etc. I've got there with a rental car and I left the dealership the few hours later driving a new Forester. Buying a new car could be a long stressful process, however my experience with this dealer was almost as easy as buying a new pair of shoes. Mr. Rosenberg is not the average car salesman, in fact he breaks some of the preconceptions one might have. Working with him was a real pleasure. The only thing missing was a good expresso ;-) More
Other Employees Tagged: Peter Rosenberg
October 19, 2013
This is the place you should go for Subaru Sales and service. You will be treated in a respectful and friendly manner and receive great customer service. service. You will be treated in a respectful and friendly manner and receive great customer service. More
Other Employees Tagged: Peter Hartelius
July 24, 2013
The only car I've ever purchased was a used Jeep Grand Cherokee 10 years ago. Needless to say, car shopping isn't something I or most people often experience. The guys at Subaru were awesome and ver Grand Cherokee 10 years ago. Needless to say, car shopping isn't something I or most people often experience. The guys at Subaru were awesome and very inviting and easy going. I never felt any pressure, never felt any bad vibes, just honest and knowledgeable responses. I think their customer service was the best part of the whole experience, they all insist on always calling if we ever had any questions. The other thing that I'd say was very nice was their patience. We were really annoying buyers and they never seemed anxious or disinterested in us, we really liked that. Overall a painless and easy, and dare I say fun process. More
Other Employees Tagged: John Melvin
May 20, 2013
Easy. No hassle. Reasonable. No sales pitches or trying to sell me a car that I didn't want, unlike some other dealership I've been to. to sell me a car that I didn't want, unlike some other dealership I've been to. More
Other Employees Tagged: Mark Lidano
May 08, 2013
My wife and I went to a lot of dealerships in the New England area (Subaru, Chevy, Toyota, Ford). Cityside Subaru stood out from the rest. Mark took the time to understand what we wanted in a car and a England area (Subaru, Chevy, Toyota, Ford). Cityside Subaru stood out from the rest. Mark took the time to understand what we wanted in a car and also spent a lot of time explaining our different options. It was clear that he wanted us to get the right car. Mike was open and honest with the loan and contract. Great service all around! Thanks, guys! More
Other Employees Tagged: Mark Lidano

