Michael Monteleone | Page 13

Dominique was great , worked hard to keep me in a payment that was doable! Finance department was quick and very straight forward. Monica helped out in between and showed me how to operate and work things that was doable! Finance department was quick and very straight forward. Monica helped out in between and showed me how to operate and work things 😉 . Thanks you all for making this a great and smooth experience. More

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Frank, Mike and everyone at BMW of Freehold were great every step of the way from ordering my car all the way till I picked it up. 10/10 would recommend every step of the way from ordering my car all the way till I picked it up. 10/10 would recommend More

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Working with mark has been an absolute pleasure, he has made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new ca made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new car. More

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As a loyal customer for 18 years I had a deal torpedoed by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to h by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to hold the car until the official transcript went to them. No effort to try to accommodate me by allowing me to pay for yhe vehicle, and they could have held the car until they were emailed the transcript. It may have been a day late, but I am sure they knew Dec.'s incentives,, which were the same as Nov, and make the attempt to work with me.. BMW financial said I could have filed a complaint, but what good would that do. They sold the car my son ordered immediately. Ruslan was the worst finance manager. Never had someone come out and keep telling you, you can't do this or can't do that.. i didn't think it was his place to.make that determination. That should have fell onto Mr. Dado. In my opinion if Ruslan is your finance guy, ask for someone else!! Extremely disappointed to say the least. More

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Customer service is like no other experience I have had. Genuinely caring and good quality customer service appears to be the main focus from management to sales to financing. Their approach makes car shopp Genuinely caring and good quality customer service appears to be the main focus from management to sales to financing. Their approach makes car shopping and car service issues easy for the customer. I appreciated all their suggestions when it came to both the right model of BMW to buy and the way to approach the financing decisions. No pushing to “overbuy”. If you have to buy a BMW, there is no other dealership in the state you should be looking to. More

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Mike was an absolute pleasure to work with. He worked with us to find our next bmw and made the experience (from ordering to delivery) awesome! with us to find our next bmw and made the experience (from ordering to delivery) awesome! More

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I wanted to trade in my 2016 428 for a new car. Joe made sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answe sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answered all my questions. When my girlfriends lease is up I will be taking her here to get a new car, and obviously I’ll be back to get my next car. More

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BMW of Freehold and Mike Youssef made the buying experience effortless for my first BMW purchase. Mike was very professional and followed up with me experience effortless for my first BMW purchase. Mike was very professional and followed up with me More

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Michael and the finance team were great! I am very happy and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that’s looking to purchase a new vehicle. More

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First Class From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ens From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ensuring that the customer is happy. More

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