Michael Lyons | Page 7

A dealership that is enjoyable to work with!! I was truly impressed with the staffing there. They weren't pushy, enjoyable to work with, and I didn't feel like they were trying to purely sell me o I was truly impressed with the staffing there. They weren't pushy, enjoyable to work with, and I didn't feel like they were trying to purely sell me on anything. They let the products speak for themselves and they were very helpful. I worked with Frank and I certainly didn't expect to come in and leave with a car that day. He was great, and I'm very happy with my vehicle. I highly recommend them to anyone. There are so many options that make it possible to get a vehicle here and the customer service isn't like any other dealership I've been to. It's more like working with a friend who wants to help you get what you want rather than a salesman pushing a sale on you. I would definitely like to continue my business them. More

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First time Mercedes buyer Excellent rating from sales, finance, and service. Looking forward to working with all in the future. Dealership was very clean and a comfortable atmo Excellent rating from sales, finance, and service. Looking forward to working with all in the future. Dealership was very clean and a comfortable atmosphere to visit. More

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Very disappointed with how service was handled I took my car in for service after having some noise coming from the front right side of the car. They provided a "fix" that was covered under my warr I took my car in for service after having some noise coming from the front right side of the car. They provided a "fix" that was covered under my warranty. The noise was slightly improved but not fixed. When I took the car back to have it checked again, they agreed to replace the part they had already replaced at no cost but charge me for additional work to solve the problem that should have been taken care of in the first place. More

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Outstanding customer service and professionalism I took my vehicle in to Crown and Michael Lyons was my customer service associate. He is always organized and efficient. He gets me in and out and y I took my vehicle in to Crown and Michael Lyons was my customer service associate. He is always organized and efficient. He gets me in and out and yet is very thorough in his process. He answers all of my questions and is extremely courteous. Crown is a dealership my wife and I both really enjoy doing business with. Everyone is friendly, personable, and professional. Michael is always very aware and respectful of my time, which I appreciate very much. More

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Customer Service Excellent Michael Lyons is an exemplary customer service representative who I have had the good fortune to be working with for the last several years. He is pat Michael Lyons is an exemplary customer service representative who I have had the good fortune to be working with for the last several years. He is patient, informative and always gives his 110% and is the reason I continue to bring my two Mercedes to Crown. Lisa Carroll More

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Second to None Michael Lyons is taking care of all my service needs for the past 10 years with the most upstanding service one could offer. He not only offers excel Michael Lyons is taking care of all my service needs for the past 10 years with the most upstanding service one could offer. He not only offers excellent amount of knowledge but he also excels at being a people person You deafly want to keep Keep him because he’s a Extremely valuable asset. More

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Service Michael Lyons went above and beyond on service call of my vehicle. I was kept informed and had extra service added without any hesitancy. Great job! Michael Lyons went above and beyond on service call of my vehicle. I was kept informed and had extra service added without any hesitancy. Great job! More

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Great Service, even had a backup plan! Michael Lyons did a nice job of explaining the problem, options available and implications of each. Winter ice storm was approaching and they complete Michael Lyons did a nice job of explaining the problem, options available and implications of each. Winter ice storm was approaching and they completed so I was able to get home before it got dangerous. If they were not able, he had a car on standby that he was going to loan me! More

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Great experience as usual at this facility. M.Lyons provided a best example of prompt, efficient, friendly attention that has been an essential part of the customer service.Long experience at C M.Lyons provided a best example of prompt, efficient, friendly attention that has been an essential part of the customer service.Long experience at Crown on sales and service for more than 20 years. More

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Service I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready to go even with the bitter cold temperatures. More

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