Dealership Experience
7 yrs, 3 mos
Industry Experience
29 yrs, 8 mos
36 Reviews
Write a Review36 Reviews of Michael Jordan
November 11, 2024
we love Heritage GMC. Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Her Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Heritage GMC. More
Other Employees Tagged: Quentin DeRossett, Mike Warren, Mike Moore, Brad Tittle, Garrett Lentz, Sam Macababbad, Marcus Carson, Dustin Gentzel
November 10, 2024
It appears the service was handled well as requested and new batteries were placed in the keys as requested. new batteries were placed in the keys as requested. More
Other Employees Tagged: Marcus Carson
October 22, 2024
So professional and courteous. The information was on time and the communication was on point! The information was on time and the communication was on point! More
Other Employees Tagged: Mike Moore, Garrett Lentz, Sam Macababbad, Marcus Carson
October 11, 2024
Great service and the staff is very courteous. Kept me informed throughout the whole maintenance evolution Kept me informed throughout the whole maintenance evolution More
Other Employees Tagged: Mike Moore, Garrett Lentz, Sam Macababbad, Marcus Carson
October 06, 2024
Great customer service and care! Was able to handle all the concerns I had and fully explained the repairs. Was able to handle all the concerns I had and fully explained the repairs. More
Other Employees Tagged: Mike Moore, Brad Tittle, Garrett Lentz, Sam Macababbad, Marcus Carson
September 12, 2024
Great customer service experience provided by all who performed the oil change and tire rotation on my GMC truck. I called the service department to make an appointment and my truck was serviced on the performed the oil change and tire rotation on my GMC truck. I called the service department to make an appointment and my truck was serviced on the same day. Thanks for all you do! More
Other Employees Tagged: Mike Moore, Garrett Lentz, Sam Macababbad, Marcus Carson
September 07, 2024
Customer service has gotten horrible. There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because the There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because they didn’t know what they were doing. And used a machine that wasn’t supposed to be used to fix my tires. The oil change was improperly not done correctly the oil filter was not tightened and leaked out in garage floor. Just went to another Dealership haven’t had a problem since. Hate say this about them but have been doing business with them over 15 years. More
Other Employees Tagged: Robert Bobo, Brad Tittle
August 24, 2024
Great Service! !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. More
Other Employees Tagged: Mike Moore, Garrett Lentz, Sam Macababbad, Marcus Carson
August 13, 2024
For having a brand new truck longer in the repair shop then driving it is not a good thing,but again this is not the dealer’s fault. then driving it is not a good thing,but again this is not the dealer’s fault. More
Other Employees Tagged: Sam Macababbad
August 06, 2024
Was having a problem with car starting, had the battery checked at Walmart they said the battery was good. Heritage said the battery was bad and charged $150 to tell me it was bad. I have an extended warra checked at Walmart they said the battery was good. Heritage said the battery was bad and charged $150 to tell me it was bad. I have an extended warranty policy and thought the diagnostic of the check engine light that was on would have covered that cost. Nathan Scott said it was not covered and I had to pay the fee. No pleased at all with the charge! More
Other Employees Tagged: Nathan Scott