Michael Joh

This was my first time going through this dealership. Even under less than stellar conditions, everyone here was awesome and honest. As in, actual people. I didn't feel like a number or a sale. I'll make Even under less than stellar conditions, everyone here was awesome and honest. As in, actual people. I didn't feel like a number or a sale. I'll make the drive again in the future, and point others in the right direction. More

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All the staff were friendly and helpful, and the surroundings clean and welcoming. Amongst the best purchasing experiences I have had. Was promised $500 worth of extras upon completion of the sale, surroundings clean and welcoming. Amongst the best purchasing experiences I have had. Was promised $500 worth of extras upon completion of the sale, which I have yet to realize. I have requested an update but currently no response More

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Levi was very accommodating since I live out of the area. Very professional and personal. I Highly recommend him for your next purchase. Very professional and personal. I Highly recommend him for your next purchase. More

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Michael Joh is a nice guy, and likes money. Per title, he thinks virtuously, after 7 hours of taming, we were coerced to purchase a car. Naturally, finance came through Driveway Finance Corp, w Per title, he thinks virtuously, after 7 hours of taming, we were coerced to purchase a car. Naturally, finance came through Driveway Finance Corp, who, based on my 827-credit score stroked with “generous” 6.09% vs my 4.99% pre-approval from Credit Union, I intended to use and priorly shown to manager(didn’t know then) Blake Murley. Also, they rushed me with trade-in decision, offering $500 less than lowest Blue Book estimate (lost at least 2K). 3 hours later, I mentioned being tired and coming back later, salesman Harold left&returned within 5 min. and my plate from old car, making me uncomfortable repeating my wish. We were mostly neglected, waiting & watching them doing other business, was hard for my diabetic husband without lunch.… Until doors closed at 5PM, only then it’s became intense and loud. First, along with 2 others, a secondary Certified Service Agreement Warranty was imposed as “everyone gets it” because Manufacturer’s warranty “is nothing”. Over enthused (as if it wasn’t last&late night of the week), Michael was talking about economy, crypto & politics, bragging about career and Polish girlfriend, sharing family pictures, while I was destructed and exhausted, holding wiggling tablet, trying to focus on reading small print and sign. Long story-short, between noon&7PM, hidden fees, low-ball trade-in and unnecessary warranties, 26K car ended up at 34K+1% swindle. Surely, wild transaction ended in full darkness, under the rain, moving our stuff 10 yards between old Chevy into almost new CX-5. Within 15 hours, on Sunday morning, I asked Michael to cancel/revise this “deal”, as it wasn’t in the system yet - no response. Too, Michael made a big mistake, giving me both titles on hand, however on Monday I returned them along with a second key, as a trade for warranties cancellation (still, not complete), but he isn't able to revolve the interest. 3 days later, Driveway Finance agent dots on both: interest and additional warranties indeed, being setup by Mazda’s financing (Michael), makes one of them a layer. I know it sound utterly stupid on how did it happened, blaming on 60yr. old brain-fog, or spell, and not without team-work oversight, thus now I’m in talks with lawyer to reinstate this contract, and Attorney General to, perhaps emend the law to 3-day Rescission time, similar to buying a house. Remember, there is limit for polite, friendly and "nice guy", as soon you press Done. P.S. Lawyer’s note: “Rescission may be brought about by decree or by mutual consent" More

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Good selection of cars. Clean everything you would expect from a car dealership. Not a lot of parking spaces. Clean everything you would expect from a car dealership. Not a lot of parking spaces. More

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It was such a pleasure to work with Levi. This was the first time I ever bought a car by myself, and I'm 71 years old! Talk about being afraid, but Levi took great care to explain all the que This was the first time I ever bought a car by myself, and I'm 71 years old! Talk about being afraid, but Levi took great care to explain all the questions I had - and loud enough for me to hear. 😊 I am so happy with my purchase, a CX30, red and 🔥 😁 More

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Repeat customer and glad we went back to SMFH! Found a vehicle on-line and went in to test drive it. We were greeted promptly at that door by Blake and introduced to Levi to address any of our n Found a vehicle on-line and went in to test drive it. We were greeted promptly at that door by Blake and introduced to Levi to address any of our needs/concerns. Levi took the time to listen to what we wanted and then offered vehicles that met our interests to test drive. With Levi's support, we ended up buying a new car that day from the inventory! Would recommend Levi and the SMFH team if you are in the market for a Mazda! More

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The staff are very welcoming and attentive. They don’t pressure you and will give you options and will work with your set budget. Shout out to Michael, Blake and Justin who assisted us with our They don’t pressure you and will give you options and will work with your set budget. Shout out to Michael, Blake and Justin who assisted us with our purchase. More

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The leasing experience at Suburban Mazda was exceptional. From the moment I walked in, the staff were polite and friendly, making me feel comfortable and welcome. They were incredibly knowledgeable, answerin From the moment I walked in, the staff were polite and friendly, making me feel comfortable and welcome. They were incredibly knowledgeable, answering all my questions with ease and providing detailed explanations about the different leasing options available. What stood out the most was that they weren’t pushy at all, giving me the time and space to make a decision that was right for me. Overall, it was an amazing experience, and I would highly recommend them to anyone looking to lease a car. Special shout-out to Chris, Sharon, Blake and Michael Joh More

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Branden and everyone I worked with at Suburban Mazda were great. This was one of the best car buying experiences I have ever had and I would happily recommend anyone go out there if you are looking at a Mazd great. This was one of the best car buying experiences I have ever had and I would happily recommend anyone go out there if you are looking at a Mazda, or a used car. More

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