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Michael Hernandez

Overview Reviews (50) Inventory (849)

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Michael Hernandez

Michael Hernandez | Page 2

Hyundai Certified Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.0

50 Reviews

Overview Reviews (50) Inventory (849)

4.0

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Michael Hernandez

July 15, 2023

Dealership Rating

Employee Rating

Amazing! I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team More

by CHRISTOPHERBURGOS180

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Giovanne Sanchez, Jennifer Cacciola , Nick Gomez, David Monsalve, Jason Sanchez

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Jul 17, 2023 -

Universal Hyundai responded

Thanks Christopher! We are very happy to have provided you with such a positive experience & environment! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

Dealership Rating

Employee Rating

As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Kristan, Frankie Martinez, Hector Riquel

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Mar 19, 2023 -

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 15, 2023

Dealership Rating

Employee Rating

Well you have a relax environment. You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and love. Love everything about this SUV. Michael was very help full and professional. He did everything so we didn't have to worried about anything. They work the numbers so was what we can do. We strongly recommend. If you are looking for a reliable car look no further, Universal Hyundai. Ask for Michael. You will be impress. Thank you Jose Loiz More

by José

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Mejia, Johnathan Weidner, Giovanni Perez

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Mar 15, 2023 -

Universal Hyundai responded

William, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Angelo and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Mar 16, 2023 -

José responded

We feel part of Universal Hyundai family. we really enjoy visiting. Thank you Jose, Marianla

March 04, 2023

Dealership Rating

Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! and super fast everything was perfect ! More

by JM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez

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Mar 05, 2023 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 03, 2023

Dealership Rating

Employee Rating

Excellent service from sales staff. Recommendation: Have food machine available for diabetic people.and a soda machine too. Recommendation: Have food machine available for diabetic people.and a soda machine too. More

by PESCA2RES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Errol Gillette, Robert Redford

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Mar 05, 2023 -

Universal Hyundai responded

Thank you so much for your feedback, and for choosing Universal Hyundai! We look forward to serving you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 05, 2022

Dealership Rating

Employee Rating

This was a great experience for my wife and myself and we just what we wanted just what we wanted More

by RBOUNDS123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera

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Dec 06, 2022 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 02, 2022

Dealership Rating

Employee Rating

Michael was very knowledgeable, respectful and accommodating to my needs. Everyone at Universal were also great! accommodating to my needs. Everyone at Universal were also great! More

by Jsanti882

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 02, 2022 -

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 07, 2022

Dealership Rating

Employee Rating

Best experience every my sales man was very knowledgeable the whole process went smooth second time buying a car over there and as always best customer service the whole process went smooth second time buying a car over there and as always best customer service More

by CHEMSEDDINE.BEKKAOUI

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jacob McNeely

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Oct 08, 2022 -

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2022

Dealership Rating

Employee Rating

The seller took the car to be washed, and they never did,they returned the same without cleaning it. did,they returned the same without cleaning it. More

by Hyisel28

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frankie Martinez

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Sep 05, 2022 -

Universal Hyundai responded

It's fantastic to hear that Michael provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 01, 2022

Dealership Rating

Employee Rating

Customer service was fantastic. Really recommend this dealership to all my friends and family members. Really recommend this dealership to all my friends and family members. More

by SAMARQUNADI89

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

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Aug 02, 2022 -

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Michael, Simo, and Ramces here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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