Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7
113 Reviews
4.7

113 Reviews

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113 Reviews of Michael Hedrick

February 04, 2026

Dealership Rating
Employee Rating

Best price a excellent service and always rendered help if you need one and check on your to make sure you are happy with their services More

by ykbabioye
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2026

Dealership Rating
Employee Rating

Excellent service by all individuals I interacted with. I will definitely recommend your dealership over any other Ford dealer I have paid for service. More

by MavenTax
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Feb 04, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2026

Dealership Rating
Employee Rating

Excellent! Terrific service! I am certainly returning because Highland Park L and M always provides as promised! More

by mj-froehlich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

Dealership Rating
Employee Rating

Good service, pleasant service people reliable work easy to communicate with and done in a timely manner More

by DBA0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

January 16, 2026

Dealership Rating
Employee Rating

Mike was friendly and knowledgeable. My vehicle was ready in the time specified and the waiting area is very comfortable More

by John Ford Car Owner
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 17, 2026

Highland Park Ford Lincoln responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2026

Dealership Rating
Employee Rating

They couldn't recreate the problem so he didn't charge me. Even though whoever booked my appointment didn't tell me it wasn't covered under warranty and I had to wait weeks for it when I could have gone s More

by pardeepsdeol
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 16, 2026

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2026

Dealership Rating
Employee Rating

I appreciate that they took initiative to remind me of things that I have to take of. Worked in a timely and professional manner More

by XIMENA.FE
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 11, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2026

Dealership Rating
Employee Rating

All went well and so everything was good. I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block More

by ARLENEBLOCK964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2026

Dealership Rating
Employee Rating

Simple. Was easy to schedule, drop off and pick up the car. The works was well done and efficient. Michael even helped us use our ford points. More

by PETERLACASSE76
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 09, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 04, 2026

Dealership Rating
Employee Rating

Good communication and responsive They listened to my problems and everything was addressed Ok stop More

by serickson2
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 06, 2026

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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